17 years helping New Zealand businesses
choose better software
SysAid vs MSM
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$79.00/month
£95.00/month
We serve organizations of all sizes and industries, from SMBs to Fortune 500 companies. Every SysAid edition, from Help Desk to ITSM, can be customized according to the needs of your business.
Organizations who want to move from a reactive to a proactive approach whenever possible. Making use of a data-driven AI-augmented ITSM solution. Companies that want to take ITSM to the next level.
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customisable Branding
- Incident Management
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customisable Branding
- Incident Management
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
