17 years helping New Zealand businesses
choose better software
SysAid vs ConnectWise ScreenConnect
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$79.00/month
US$36.00/month
Overall
4.5 (480)Overall
4.7 (1,911)
We serve organizations of all sizes and industries, from SMBs to Fortune 500 companies. Every SysAid edition, from Help Desk to ITSM, can be customized according to the needs of your business.
ConnectWise ScreenConnect is designed for IT professionals.
- API
- Customisable Branding
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- SSL Security
- Surveys & Feedback
- API
- Customisable Branding
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- SSL Security
- Surveys & Feedback
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
