17 years helping New Zealand businesses
choose better software
SysAid vs BMC Helix ITSM
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$79.00/month
Not provided by vendor
We serve organizations of all sizes and industries, from SMBs to Fortune 500 companies. Every SysAid edition, from Help Desk to ITSM, can be customized according to the needs of your business.
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Asset Tracking
- Change Management
- Help Desk Management
- Incident Management
- Problem Management
- Reporting & Statistics
- Support Ticket Management
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Asset Tracking
- Change Management
- Help Desk Management
- Incident Management
- Problem Management
- Reporting & Statistics
- Support Ticket Management
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
