17 years helping New Zealand businesses
choose better software
Freshcaller vs CloudTalk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$15.00/month
US$34.00/month
Freshdesk Contact Center can help manage and streamline phone conversations in retail/ e-commerce, leisure & hospitality, transportation & logistics, software, NGOs/NFPs, and BFSI industries.
CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer service for inbound calls.
- API
- Activity Tracking
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Real-Time Data
- Video Conferencing
- Virtual Call Center
- API
- Activity Tracking
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Real-Time Data
- Video Conferencing
- Virtual Call Center
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
