---
description: Page 3 - Compare the best Call Centre Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 3 - Call Centre Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software) > [Page 3](https://www.capterra.co.nz/directory/30007/call-center/software?page=3)

# Call Centre Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [Primo Dialler](https://www.capterra.co.nz/software/148791/primodialler) — 4.8/5 (108 reviews) — Based in the UK, our hosted dialler can help grow your call centre by increasing sales, productivity and conversions.
2. [ZIWO](https://www.capterra.co.nz/software/171265/ziwo) — 4.7/5 (108 reviews) — Cloud Contact Center Solution deployed instantly with CRM plugins, full API access, and agent connectivity.
3. [Shelf](https://www.capterra.co.nz/software/146524/shelf) — 4.8/5 (106 reviews) — Shelf is a cloud-based knowledge management software that helps organizations eliminate bad data \& ensure accurate AI model responses.
4. [Toky](https://www.capterra.co.nz/software/156115/toky) — 4.2/5 (106 reviews) — Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
5. [Bria](https://www.capterra.co.nz/software/158718/bria) — 4.3/5 (106 reviews) — VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres.
6. [Bright Pattern](https://www.capterra.co.nz/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
7. [Glassix](https://www.capterra.co.nz/software/1052241/glassix) — 5.0/5 (103 reviews) — Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4
8. [Squaretalk](https://www.capterra.co.nz/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
9. [Anywhere365](https://www.capterra.co.nz/software/142137/anywhere365-for-skype-business) — 4.3/5 (100 reviews) — Dialogue management tool that lets businesses engage with customers across communication channels, keeping record of past conversations
10. [Ameyo](https://www.capterra.co.nz/software/85852/ameyo) — 4.2/5 (100 reviews) — Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
11. [wolkvox](https://www.capterra.co.nz/software/193276/wolkvox) — 4.6/5 (100 reviews) — Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording.
12. [InfoFlo](https://www.capterra.co.nz/software/96628/infoflo) — 4.5/5 (96 reviews) — We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions.
13. [Fullfree](https://www.capterra.co.nz/software/1041248/fullfree) — 4.6/5 (96 reviews) — CRM system that helps organizations manage members and lets users set table types, items, hierarchies, associations, and reports.
14. [MightyCall](https://www.capterra.co.nz/software/135394/mightycall) — 3.8/5 (95 reviews) — MightyCall is a flexible \& scalable cloud-based call center solution designed specifically
for small \& mid-sized businesses.
15. [Zingtree](https://www.capterra.co.nz/software/137736/zingtree) — 4.4/5 (95 reviews) — Interactive agent scripting for call centers and live support teams, including powerful CRM integrations and complete analytics.
16. [HoduCC](https://www.capterra.co.nz/software/156136/hoducc) — 4.6/5 (95 reviews) — Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, \& many more.
17. [fonio.ai](https://www.capterra.co.nz/software/1072370/fonio-ai) — 4.9/5 (95 reviews) — Fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service \& more.
18. [Amazon Connect](https://www.capterra.co.nz/software/1017140/amazon-connect) — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
19. [Avaya UCaaS](https://www.capterra.co.nz/software/1174/crm-central) — 4.4/5 (91 reviews) — Avaya UCaaS helps creates natural connections, whether human or digital, across all communication channels.
20. [CxEngage](https://www.capterra.co.nz/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
21. [Sprinklr](https://www.capterra.co.nz/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
22. [Efficy CRM](https://www.capterra.co.nz/software/149894/efficy-crm) — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
23. [Ricochet360](https://www.capterra.co.nz/software/141932/ricochet) — 4.8/5 (82 reviews) — Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM \& Lead Management, and Email \& SMS Marketing Automation.
24. [uContact](https://www.capterra.co.nz/software/115213/ucontact) — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
25. [Voiptime Cloud](https://www.capterra.co.nz/software/178440/voiptime-outbound-call-center) — 4.8/5 (80 reviews) — Improve the quality of customer interactions and stay in touch 24/7 with reliable Voiptime Contact Center software.

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.nz/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.co.nz/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30007/call-center/software)
- [All Categories](https://www.capterra.co.nz/directory)

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outbound calls and increase your team’s
productivity.\nCollaborate - Track performance and route calls to your team members based on their roles and knowledge.\nReach out - Reach more targeted contacts with the auto dialer and improve engagement rates.\nSupervise - Train and supervise agents in real-time
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It facilitates integration with calendars, CRMs, and databases to streamline operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a41bb054-58d8-406e-8255-0e835f02698e.png","url":"https://www.capterra.co.nz/software/1072370/fonio-ai","@type":"ListItem"},{"name":"Amazon Connect","position":18,"description":"Amazon Connect is a cloud-based contact center service offering cost-effective customer service with technologies, including machine learning, interactive voice response, and intelligent call routing. It enables companies to provide personalized experiences across channels such as voice, chat, and messaging.\n\nAgents can deliver superior experiences using an AI-powered workspace that offers a comprehensive view of the customer. 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Businesses can drive and align processes, people, applications to power better decision making. collaboration and, information sharing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19378a41-5240-4c2a-a90f-82801a633a52.png","url":"https://www.capterra.co.nz/software/1174/crm-central","@type":"ListItem"},{"name":"CxEngage","position":20,"description":"Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. Recognized as a Meeting Solutions Visionary by Gartner and as Frost & Sullivans Cloud Video Conferencing Vendor of the Year, Lifesize leads the industry in customer satisfaction with the worlds first 4K video conferencing solution and 4K service architecture. Lifesize sets a new standard for video collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98289597-9672-4b18-9507-bab48bd73912.webp","url":"https://www.capterra.co.nz/software/157026/lifesize","@type":"ListItem"},{"name":"Sprinklr","position":21,"description":"Sprinklr's mission is to help the world's most loved brands create happier customers. We do this with the world's first Customer Experience Management (CXM) platform, which enables one-to-one, human connections at scale across 25+ different communication channels such as Twitter, Facebook, and Instagram. Headquartered in New York City with 1,400 employees in 22 offices, Sprinklr works with more than 1,200 of the world's most valuable brands, including McDonald's, Nike, and Microsoft.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.capterra.co.nz/software/131274/sprinklr-platform","@type":"ListItem"},{"name":"Efficy CRM","position":22,"description":"At last, a CRM solution that adapts to your needs. Efficy  is a major player in the European CRM market. With our range of customisable solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. Efficy Enterprise is easy to use and is adapted to each organisation based on their size and specific needs. This enables you to grow and develop your business in a structured way. Don’t waste time organizing data - empower your employees and grow your business with Efficy Enterprise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.capterra.co.nz/software/149894/efficy-crm","@type":"ListItem"},{"name":"Ricochet360","position":23,"description":"Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform that creates predictable revenue outcomes by automating 95% of your agent's daily sales workflow. 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