---
description: Compare the best Call Recording Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Call Recording Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)

# Call Recording Software

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> Call Recording software allows organizations to obtain records of employees' interactions with customers.

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## Products

1. [RECITE](https://www.capterra.co.nz/software/153219/recite) — 5.0/5 (4 reviews) — RECITE delivers unique insights into your interactions by analyzing content from multiple modalities, including voice, video and chat.
2. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
3. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
5. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) — RingCentral phone system can automatically record inbound and outbound calls for individual users or inbound calls for departments.
6. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (984 reviews) — \#1 online CRM with call recording. Over 15 million businesses use Bitrix24 as their cloud PBX and CRM.
7. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
8. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (807 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
9. [Talkdesk](https://www.capterra.co.nz/software/132852/talkdesk) — 4.5/5 (732 reviews) — World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features.
10. [CallHippo](https://www.capterra.co.nz/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
11. [GoTo Connect](https://www.capterra.co.nz/software/163604/goto-connect) — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
12. [Weave](https://www.capterra.co.nz/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
13. [CXone Mpower](https://www.capterra.co.nz/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
14. [Fireflies](https://www.capterra.co.nz/software/197037/fireflies) — 4.9/5 (564 reviews) — Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights.
15. [Dialpad](https://www.capterra.co.nz/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
16. [Gong.io](https://www.capterra.co.nz/software/157969/gong-io) — 4.8/5 (560 reviews) — Gong records and analyzes your team’s calls via web conferencing and phone, and surfaces recommendations to help you win more deals.
17. [Twilio](https://www.capterra.co.nz/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) — Twilio Voice API provides businesses with a powerful and flexible platform for building voice-enabled applications.
18. [Five9](https://www.capterra.co.nz/software/132405/five9) — 4.2/5 (481 reviews) — Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs.
19. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
20. [Aircall](https://www.capterra.co.nz/software/144486/aircall) — 4.2/5 (458 reviews) — Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance.
21. [Apollo.io](https://www.capterra.co.nz/software/158696/apollo) — 4.5/5 (387 reviews) — Power your go-to-market with one platform. Fueled by the most accurate data on 210M contacts and 35M companies.
22. [ExecVision](https://www.capterra.co.nz/software/165609/execvision-for-sales) — 4.3/5 (348 reviews) — ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
23. [DialedIn CCaaS](https://www.capterra.co.nz/software/29589/callcenternow) — 4.8/5 (314 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
24. [Clari Copilot](https://www.capterra.co.nz/software/194117/wingman) — 4.7/5 (313 reviews) — Clari Copilot, a conversation intelligence tool, helps sales teams with pipeline visibility, actionable insights, \& real-time coaching.
25. [800.com](https://www.capterra.co.nz/software/208208/800-com) — 4.7/5 (313 reviews) — We are a full business phone system providing everything you need to communicate with your customers, all in one place.

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## Related Categories

- [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software)
- [Call Tracking Software](https://www.capterra.co.nz/directory/30901/call-tracking/software)
- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30533/call-recording/software)
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Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. \n\nFounded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e214f71d-e9fc-4c5a-9ae0-95237e36c05a.png","url":"https://www.capterra.co.nz/software/158696/apollo","@type":"ListItem"},{"name":"ExecVision","position":22,"description":"ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.capterra.co.nz/software/165609/execvision-for-sales","@type":"ListItem"},{"name":"DialedIn CCaaS","position":23,"description":"DialedIn is a cloud-based CCaaS platform tailored to optimize outbound, inbound, and blended call center operations across industries. Designed for businesses of all sizes, we offer rapid deployment and a comprehensive suite of features, including advanced dialing (auto, predictive, preview, and progressive), smart call routing, and zero-coding CRM integrations that streamline workflows. \n\nDialedIn's intuitive interface requires minimal training, boosting agent productivity and customer satisfaction. With real-time analytics, customizable dashboards, robust security, and flexible scalability—whether on-premises or cloud-based—DialedIn ensures compliance and data integrity, helping businesses reduce operational costs while delivering exceptional customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.co.nz/software/29589/callcenternow","@type":"ListItem"},{"name":"Clari Copilot","position":24,"description":"Wingman is a call recording software that packs a punch. It uses the power of AI to automatically record and transcribe every video and audio call on your calendar. It assists sales reps in taking better notes and summarise calls by allowing them to bookmark key moments during the live call. \n\nYou can access the call recording as soon as the call ends and analyze the call for meaningful insights automatically identified by the AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a872ee6c-cc3c-45a5-a472-fdad869f51d5.png","url":"https://www.capterra.co.nz/software/194117/wingman","@type":"ListItem"},{"name":"800.com","position":25,"description":"At 800.com, we're dedicated to helping businesses connect with their customers by providing a complete business phone solution. As a leading provider of toll-free, vanity and local phone numbers, we make it simple for companies to reach their customers anywhere in the world.\n\nYou can find call forwarding, recording and analytics, along with custom voicemail, greetings, extensions and auto-attendants in every plan. \n\nEasily enable call transcriptions or any of our advanced features like call tracking, enhanced caller ID and 800 Intelligence (AI) to dial in on your marketing efforts and grow smarter.\n\nWe make it easy for any business to get set-up and ready to start calling in minutes! From finding and registering a memorable toll-free or local vanity phone number, to guided setup, to managing all of your numbers, calls and contacts in one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6fbcecfe-4777-4a07-9066-64e759dab81c.png","url":"https://www.capterra.co.nz/software/208208/800-com","@type":"ListItem"}],"numberOfItems":25}
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