--- description: Learn more about DonorSnap price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DonorSnap Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [DonorSnap](/software/97513/donorsnap) # DonorSnap Canonical: https://www.capterra.co.nz/software/97513/donorsnap Page: 1 / 17\ Next: [Next page](https://www.capterra.co.nz/software/97513/donorsnap?page=2) > DonorSnap is the trusted nonprofit software for donor tracking, fundraising, and online giving—with unmatched customer support. > > Verdict: Rated **4.6/5** by 405 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DonorSnap? DonorSnap is great for nonprofits who want an easy-to-use system at an affordable price point. DonorSnap is ready to use out of the box but can be easily customized for nonprofits with unique needs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 405 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DonorSnap - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free trial for 30 days. Site setup $200 (one-time fee) then: 1,000 contacts: $39 per month 2,500 contacts: $59 per month 5,000 contacts: $79 per month 10,000 contacts: $99 per month 30,000 contacts: $199 per month (Annual payments receive a price break) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Alumni Management - CRM - Campaign Management - Communication Management - Contact Management - Donor Management - Email Marketing - Event Management - Forms Management - Fundraising Management - Grant Management - Member Database - Membership Management - Mobile Access - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Volunteer Management ## Integrations (8 total) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising Software](https://www.capterra.co.nz/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.co.nz/directory/20047/fundraising/software) - [Donation Management Software](https://www.capterra.co.nz/directory/30548/donation-management/software) - [Charity Software](https://www.capterra.co.nz/directory/30805/nonprofit/software) - [CRM Software for Nonprofits](https://www.capterra.co.nz/directory/31515/nonprofit-crm/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.co.nz/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Donorbox](https://www.capterra.co.nz/software/156860/donorbox) — 4.8/5 (624 reviews) 3. [Bloomerang](https://www.capterra.co.nz/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.co.nz/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Little Green Light](https://www.capterra.co.nz/software/123954/little-green-light) — 4.8/5 (316 reviews) ## Reviews ### "Two Years with DonorSnap and Going Strong" — 5.0/5 > **Bridget** | *17 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: DonorSnap is a user-friendly online database that allows our medium-sized nonprofit to easily track donors, acknowledge donations, email donor contacts, assign and record interactions and pull customized reports. Unlike larger, more expensive databases, DonorSnap has a transparent interface which allows real-time customization at every level - for an extremely reasonable price. Not only is it easy to use, but if we ever have a question, online trainings are easy to find in their Help section, live trainings are given regularly, and customer support responds almost immediately. > > **Cons**: The outgoing mass email function is a little clunky, so we usually export contacts to a CRM platform for more customizable email appeals and communications. > > We transitioned from a big-name donor database platform to DonorSnap 2 years ago and haven't looked back. The DonorSnap team provided hands-on service for the transition process and such personalized continued service that I know everyone by their first names. I always recommend DonorSnap to my peers in the Senior Care community and would recommend it to all philanthropic professionals at small to mid-sized nonprofits. ----- ### "DonorSnap is the Best Choice for Managing Donors\!" — 5.0/5 > **Allison** | *15 September 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well. > > **Cons**: If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often\! > > If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough\! ----- ### "Committed Client\!" — 4.0/5 > **Melinda** | *17 September 2025* | Religious Institutions | Recommendation rating: 8.0/10 > > **Pros**: We, as an organization, have used Donosnap for 11 years now. We like the complete data it imports and the ease of putting in manual checks. The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second\! love that\! It is also so easy to create specific reports \& donor gifts if they want a quick update. The system, as a whole, is a great value for the cost. > > **Cons**: The thing i like least is probably using email for support as I am a verbal customer \& prefer phone calls > > Our eleven year commitment to Donorsnap speaks to our satisfaction for the whole package\! We believe it contributes to clean reords and donor communication. ----- ### "DonorSnap is so easy to use that even a non techie can manage it." — 5.0/5 > **Peter** | *15 September 2025* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: Donor Snap is so much easier to use, than two other CRM's that I had used previously. Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their Help/Training site, I will send an email off to the support team, and typically get a response with an answer within 30 minutes. A previous CRM product could take 2-3 weeks for an answer. There reporting options are also very easy to use. So much easier than those other guys. If you are proficient with Microsoft Office products you should have no issues. > > **Cons**: The weakest link I would say is with the ability to send emails that are heavy on graphics. It is also possible that I have not tried enough, or asked the correct questions. > > DonorSnap is such an improvement over other CRM's that I have tried. I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also. ----- ### "Into the Future with Donor Snap" — 5.0/5 > **Michelle** | *15 September 2025* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: Donor Snap customer service is great\! They have a wealth of educational videos, and if those don't answer your question, their customer service team is quick to respond to any emails (usually within an hour)\! > > **Cons**: A few of the options take some time and additional knowledge (like doing HTML for emails), but even then the DonorSnap staff are willing to help with whatever you need. > > DonorSnap has been great in helping us take our non-profit to the next level with our supporters. It was easy to set up, easy to migrate old information from another system, and easy to run. We are moving into a bright future with the help of DonorSnap. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.nz/software/97513/donorsnap?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/97513/donorsnap) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data