---
description: Learn more about Apptivo price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Apptivo Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Online CRM Software](/directory/30072/online-crm/software) > [Apptivo](/software/1011835/apptivo)

# Apptivo

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> Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more.
> 
> Verdict: Rated **4.4/5** by 708 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Apptivo?

Designed for businesses of all sizes from independent consultants to billion-dollar enterprises. Apptivo offers business different apps that are highly configurable for most types of companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 708 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Apptivo
- **Location**: Fremont, US
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starts at just $15 per user/ Billed annually. -  comes with 18 Apps, &#10;100 Custom Fields Per App&#10;25 Workflows&#10;8 Custom Dashboards&#10;3rd Party Service Integration&#10;24x7 Support
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Automated Routing
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Client Management
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Security
- Document Storage
- Email Management
- Email Marketing
- For Financial Institutions
- For Insurance Industry
- Insurance Management
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- Lead Segmentation
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Opportunity Management
- Pipeline Management
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Self Service Portal
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Workflow Management

... and 5 more features

## Integrations (23 total)

- Asterisk
- Dropbox Business
- Fuze
- Gmail
- Google Calendar
- Google Contacts
- Google Drive
- Google Forms
- Google Maps
- Google Workspace
- Microsoft 365
- Microsoft Outlook
- OneDrive
- Operations Hub
- PayPal

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Online CRM Software](https://www.capterra.co.nz/directory/30072/online-crm/software)

## Related Categories

- [Online CRM Software](https://www.capterra.co.nz/directory/30072/online-crm/software)
- [Lead Management Software](https://www.capterra.co.nz/directory/30017/lead-management/software)
- [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
2. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
3. [Less Annoying CRM](https://www.capterra.co.nz/software/118921/less-annoying-crm) — 4.8/5 (645 reviews)
4. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews)

## Reviews

### "good swaftwar" — 5.0/5

> **Sagnik** | *11 July 2024* | Accounting | Recommendation rating: 7.0/10
> 
> **Pros**: best crm nice user frindly softwar . very easy to used
> 
> **Cons**: nice and good best softwar in this softwar

-----

### "Apptivo for SMEs" — 5.0/5

> **Olivier** | *17 December 2020* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use, very easy to customize, affordable, fantastic support\!
> 
> **Cons**: Hard to say... I like it all. If I had to say one, it would be calendar, which I am not using, as I am already using a Google calendar.
> 
> It is very easy to keep track of my clients, contacts, price estimates and invoices. Also very easy to make invoice based on estimates, etc.&#10;We are a small company but with multiple locations. Apptivo has been a great help managing all our customers, products, etc. data.&#10;One advise regardless of the software you chose: do your homework\! I mean try to identify your current process, current data you have and how they are use throughout the whole sales process (from estimate to delivery to invoice). The clearer your process and data needs are, the easier it will be to start moving to this great software. Good luck\!

-----

### "Apptivo for Start Ups" — 4.0/5

> **Verified Reviewer** | *12 March 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It's Free to get going and does everything I need right now. Support is great too.
> 
> **Cons**: Nothing yet, so far I am able to quote, invoice and manage customers opportunities as required
> 
> So far everything is great

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### "Exceptional assistance from Gowmi on recent invoice generation issue" — 5.0/5

> **Dave** | *20 August 2019* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: Wanted to give a special thank you to Gowmi, who walked us through - and promptly adjusted templates for us relating to - a specialized case in the creation and sending of a partial payment invoice. We depend on Apptivo for most CRM functions, but we often have special case situations that need a deeper dive - and the present case was one of those. Gowmi took all of the time necessary to view my screenshots and descriptions, research the underlying problem, make changes to the templates we were using, and answered all of my follow-up questions. The problem was resolved in a timely manner, and we got the right information to our client as a result. What more can you ask for? Gowmi, thank you very much again\!
> 
> **Cons**: We are into our 3rd year using the paid version of Apptivo. Over this period of time, we've had a moderate number of chat-based technical support issues that we've tried to resolve. Unfortunately, I've learned that if it gets to the point where the tech support team member is compelled to write a support ticket after exhausting their own team's resources, we typically never hear back again as follow-up to the ticket generation. Beyond that, admin users do not get the benefit of seeing any kind of "Your current open support tickets and progress" page that would give us some reassurance that tickets were actually being worked on by the senior support and developer teams. This has been a significant Achilles' heel in an otherwise very functional platform.
> 
> Overall, the wide array of software modules and features contained within each have helped us reasonably well over the past couple years to centralize our product and client billing functions.

-----

### "Perfect for my needs as solopreneur" — 5.0/5

> **Linda** | *13 October 2023* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: I value tools that are not just efficient but also adaptable. Apptivo CRM has truly impressed me in this regard. As a solopreneur, I understand the need for a CRM that seamlessly integrates with various apps and platforms. Apptivo shines in this aspect. Its integration capabilities allow me to create a tailored tech ecosystem that perfectly suits my unique requirements. One of the key selling points is its ease of use. Just like I advocate for simplicity in coaching and leadership, Apptivo offers an intuitive interface that saves time and ensures a smooth user experience. It's a valuable asset for any solopreneur. What's more, Apptivo effortlessly syncs with the Google product suite, which is a tremendous advantage for someone like me with deep roots in the tech world. It's like a seamless extension of my experience at Google, making my CRM journey that much smoother.The integration with Stripe is a game-changer for managing payments and finances. It's the perfect addition for a solopreneur, allowing me to maintain financial control just as I help sales leaders implement impactful plans and strategies.The customer service is amazing. They respond to chat inquiries immediately.
> 
> **Cons**: Without some understanding of how CRMs work - like objects and APIs - I would imagine that a newbie facing some challenges and needing assistance from customer support.

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