---
description: Learn more about Docusign price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Docusign Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Docusign](/software/121506/docusign)

# Docusign

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> DocuSign is an e-signature and agreement management software that helps organizations create, commit to, and manage agreements.
> 
> Verdict: Rated **4.7/5** by 9267 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Docusign?

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9267 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusign
- **Location**: San Francisco, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Personal- $10/ month&#10;For individuals and sole proprietors with basic e-signature needs&#10;One seat, five sends/month, basic features&#10;&#10;Standard - $25/month per user&#9;&#10;For small to medium teams that need to send, sign and collaborate&#10;Up to 50 users, unlimited sends, additional features&#10;&#10;Business Pro - $40/month per user&#10;For automating and optimizing agreements with advanced features&#10;Up to 50 users, unlimited sends, advanced features&#10;&#10;Enhanced Plans&#10;Customize a pricing plan that scales to your business needs&#10;50+ users. Get your customized quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States

## Features

- Access Controls/Permissions
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Compliance Tracking
- Content Library
- Customisable Forms
- Customisable Templates
- Data Security
- Document Capture
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- File Sharing
- Forms Creation & Design
- Forms Management
- Full Text Search
- Mobile Signature Capture
- Multi-Party Signing
- Pre-built Templates
- Process/Workflow Automation
- Proposal Generation
- RFP Management
- Reminders
- Search/Filter
- Status Tracking
- Team Collaboration
- Template Management
- Templates
- Third-Party Integrations
- Version Control
- Workflow Management

## Integrations (23 total)

- Adobe Acrobat Reader
- Box
- Dropbox Business
- Gmail
- Google Docs
- Google Drive
- Google Workspace
- HubSpot CRM
- LSEG Risk Intelligence
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- OneDrive
- Quik\!
- SAP Ariba Contracts

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software)

## Related Categories

- [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software)
- [Contract Management Software](https://www.capterra.co.nz/directory/30078/contract-management/software)
- [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software)
- [Proposal Management Software](https://www.capterra.co.nz/directory/10032/proposal-management/software)
- [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software)

## Alternatives

1. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [SignWell](https://www.capterra.co.nz/software/184497/docsketch) — 4.9/5 (2630 reviews)
3. [Dropbox Sign](https://www.capterra.co.nz/software/144797/hellosign) — 4.7/5 (1447 reviews)
4. [Adobe Acrobat](https://www.capterra.co.nz/software/1012240/adobe-acrobat-dc) — 4.7/5 (4170 reviews)
5. [PandaDoc](https://www.capterra.co.nz/software/131735/pandadoc) — 4.5/5 (1243 reviews)

## Reviews

### "Does what it says on the tin, as well as you could ever hope for." — 5.0/5

> **James** | *28 August 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The UI is absolutely intuitive. There is a visual element to everything which makes what you are doing clear and simple to understand.&#10;So far, all aspects that I could want in here are covered. I haven't thought of anything and wished it was in there as it covers all aspects of legal documentation signage.&#10;Notified at each step of the way (if you choose to be) so never left in the dark about where you are at and who the document is currently with in a signing process.
> 
> **Cons**: Honestly, for a system designed for what it is, can't fault it. The worst I can say is that I'm not a fan of the new logo as it is bland and doesn't stand out when I have many tabs open, but that's about it\!
> 
> Fantastic, have used for many years and even after periods where I haven't needed to use it for a while, always super simple to come back to (in fact, there are often updates and so it's even better to use with each passing year).

-----

### "DocuSign, an easy and trusted tool" — 5.0/5

> **Duncan** | *17 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Docusign makes the process of adding required sections easy to include, such as a signature, but also dates, names, titles and more. It's as easy as dragging and dropping
> 
> **Cons**: When I request to sign something is sent to an Inbox, the formatting of that email notification could be better designed
> 
> Overall, Docusign has become a go-to channel to get multiple people to sign important documents. It also saves all your signed documents, so you can always go back and find important signed documents

-----

### "Easy to use" — 4.0/5

> **Niamh** | *21 February 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Fast to sign documents and lets you download the form after: automatically creates a signature for you and skips to the places to sign on the sheet.
> 
> **Cons**: I don't have cons yes as I have had good experiences as a user so far and haven't faced challenges with it
> 
> Great, fast for signing documents and getting copies sent to you in email afterward. Creates signature for me

-----

### "Ease of use and a household name" — 5.0/5

> **Andrew** | *9 March 2026* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use is likely the biggest reason we use this product. Docusign is a household name in the business ecosystem just as much as it is in nearly every home.  We had tried using other cut rate products but the issue we alway ran into ease of use and the name. Everybody would call it “Docusign” no matter which platform we used and that’s what they would search their inboxes for. We found that while formflow and adobe both have their corners of the market, for us Docusign was the easiest decision.
> 
> **Cons**: The reminder feature sets automatically which can be a great thing as well as a bad thing. We found that sometimes it was best to leave off but would have to manually set it to do so. I always felt like that system was backwards.
> 
> I’ve honestly never had an issue with DocuSign. It’s always been easy to find old documents, but I do wish it was more organized in the inbox. I know there’s a lot of AI software out there now they can do that for you and maybe I just need to combine the tub but thought maybe DocuSign could offer that although it has been a very positive experience we have spent tens of thousands of dollars on signature software over the years and DocuSign has been the easiest one of them all.

-----

### "Reliable e-signatures for real estate, but pricey for solo users" — 3.0/5

> **Kartikeya** | *11 March 2026* | Real Estate | Recommendation rating: 6.0/10
> 
> **Pros**: Strong, widely recognized e‑signature platform that works well for leases and real estate contracts. Easy sending, tracking, and storing of signed documents reduces admin time and errors. Templates and workflow tools help standardize agreements and keep processes consistent.
> 
> **Cons**: Pricing for single‑user and lower‑tier plans is relatively high for light/medium usage. Some advanced features are locked behind higher‑priced plans that may not be justified for small teams.
> 
> We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document workflow. The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates paper-based delays.&#10;&#10;The interface is generally intuitive once you’re set up, templates help standardize our leases, and completed documents are stored and tracked in a way that makes compliance and record‑keeping straightforward. Turnaround times for signed leases are much faster now compared to when we relied on printing, scanning, and in‑person signatures.&#10;&#10;The main downside for us is cost at the single‑user/small team level: the personal and lower‑tier plans can feel expensive for individual users, especially when you only need a limited volume of envelopes each month. For a small property management business managing margins carefully, we would like to see more flexible or lower‑cost options for light but consistent usage.

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## Links

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