---
description: Learn more about TeamViewer ONE price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: TeamViewer ONE Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/33755/it-documentation/software) > [TeamViewer ONE](/software/122252/teamviewer)

# TeamViewer ONE

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> TeamViewer captures remote session details, aiding IT teams in maintaining accurate, compliant technical documentation.
> 
> Verdict: Rated **4.6/5** by 11620 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TeamViewer ONE?

Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 11620 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeamViewer
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$24.90
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)&#10;BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)&#10;PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)&#10;CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 207 more

## Features

- Access Controls/Permissions
- Activity Tracking
- Anomaly/Malware Detection
- App Management
- Application Management
- Application Security
- Asset Tracking
- Automatic Patch Deployment
- Automatic Scans
- Chat/Messaging
- Cloud Backup
- Collaboration Tools
- Commenting/Notes
- Compression
- Dashboard
- Deployment Management
- Device Management
- Disaster Recovery
- Document Management
- Documentation Management
- Encryption
- Endpoint Management
- File Transfer
- For MSPs
- IT Reporting
- Inventory Management
- Knowledge Base Management
- Live Chat
- Meeting Management
- Monitoring
- Network Provisioning
- Network Wide Management
- Patch Management
- Policy Management
- Real-Time Chat
- Real-Time Monitoring
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Screen Sharing
- Secure Data Storage
- Security Management
- Self Service Portal
- Software Management
- Support Ticket Management
- Ticket Management
- Unattended Access
- Video Conferencing
- Vulnerability Scanning

... and 42 more features

## Integrations (22 total)

- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [IT Documentation Software](https://www.capterra.co.nz/directory/33755/it-documentation/software)

## Related Categories

- [Remote Support Software](https://www.capterra.co.nz/directory/30928/remote-support/software)
- [Data Loss Prevention Software](https://www.capterra.co.nz/directory/31106/data-loss-prevention/software)
- [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software)
- [IT Asset Management Software](https://www.capterra.co.nz/directory/30077/it-asset-management/software)
- [Endpoint Protection Software](https://www.capterra.co.nz/directory/30907/endpoint-protection/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.co.nz/software/181775/zoho-assist) — 4.7/5 (1375 reviews)
2. [NinjaOne](https://www.capterra.co.nz/software/165889/ninjaone) — 4.7/5 (282 reviews)
3. [ISL Light](https://www.capterra.co.nz/software/146892/isl-light) — 4.7/5 (779 reviews)
4. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Supremo Remote Desktop](https://www.capterra.co.nz/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Reviews

### "Billing nightmare on termination" — 1.0/5

> **Verified Reviewer** | *19 February 2026* | Financial Services | Recommendation rating: 0.0/10
> 
> **Pros**: Expensive, the T\&amp;Cs are a must read as they have they are not standard and could cause a surprise cost on termination  A great pro if you like unexpected bills.
> 
> **Cons**: When you stop paying, rather than expire your usage like all other subscriptions. Teamviewer T\&amp;C states you need to advise them in writing.  If you don't they take it to a debtcollector with huge collection fees.  Buyer beware - I strongly recommend that anyone considering their services pay close attention to the fine print and be prepared for an unpleasant billing process if you ever decide to leave.
> 
> Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription

-----

### "TeamViewer" — 5.0/5

> **Donald** | *11 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use was good.  The dashboard takes a bit to get around but once you are familiar with it, it works well.
> 
> **Cons**: Pricing for low user / small business is a bit too high.  A tiered structure depending on amount of usage could be worthwhile.
> 
> Really good thanks.  The Support has been excellent with any questions.  It is certainly more consistently reliable across multiple platforms than the alternate brands.

-----

### "Disappointing Service" — 1.0/5

> **Debbie** | *25 November 2025* | Accounting | Recommendation rating: 0.0/10
> 
> **Pros**: Very easy to use, file sharing is great no bugs or issues.  This allows working remotely with clients and contractors.
> 
> **Cons**: Expensive for an individual, do not consider this product value for money.  There are many free options available now.
> 
> I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time.  When I asked to down grade to a more affordable option I was advised that I had to pay for the higher rate for 12 months before I could downgrade.  I have decided not to use the product purely for this reason.

-----

### "Happy customer" — 5.0/5

> **Jennifer** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Deleted with team viewer. Has given me the ability to work from the other side of the world. So helpful when you live far away from family, but need to keep your business going when you’re away.
> 
> **Cons**: No dislikes. I have only had to call the team view helpdesk once and all the time I’ve used it and the issue was resolved quickly.
> 
> Smooth, streamlined process. Straightforward.Easy to use. Easy for my IT support person to access. No issues.

-----

### "Great Product for what I need" — 5.0/5

> **Ash** | *4 December 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of using this platform to do the work I need to do. Also the individual support that I received from the team when I encountered a problem.
> 
> **Cons**: Given my suage frequency but the need for it, the price is a bit much for my use, there is not lower grade of license that I can find. I had some issues with connecting at time to remote PC's which was a problem.
> 
> This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare. I do file uploads and refreshing data sheets of adding new SKU's into both sites, Auckland and Wellington.

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## Links

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