--- description: Learn more about Slack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.co.nz/software/135003/slack Page: 1 / 965\ Next: [Next page](https://www.capterra.co.nz/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24095 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24095 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronisation - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 14 more features ## Integrations (186 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 171 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software) - [Sales Engagement Platforms](https://www.capterra.co.nz/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.co.nz/directory/31975/screen-recording/software) - [Content Collaboration Platforms](https://www.capterra.co.nz/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.co.nz/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (11008 reviews) 2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5169 reviews) 3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17547 reviews) 4. [Google Meet](https://www.capterra.co.nz/software/176572/google-hangouts) — 4.5/5 (12102 reviews) 5. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (989 reviews) ## Reviews ### "A.Nott 6+ Years Slack Experience Explained in a Survey" — 5.0/5 > **Alexandra** | *24 October 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Slack for the past 6+ Years has been a reliable tool for instant messaging, team collaboration, large file sharing and audio conferencing. The newly updated feature (VC) enables me to schedule and join corporate meetings from anywhere over the internet. > > **Cons**: If overall rating was exceeding 10 \*, I would have rated it high since vendor keeps updated the platform everyday. ----- ### "We barely use emails now" — 5.0/5 > **Nico** | *22 March 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Allowing me to set a reminder on every single message is for me really useful. When a colleague ask you to do something for him but you simply don't have the time right now, just set a reminder with 2 clicks and you are sure to not forget to do it later. > > **Cons**: Not working offline. Being able to read some messages while being offline (like in a plane) if you had the app already open would be really nice. > > We use it as our way of communication within the company. Especially as we do remote work, it makes it way easier than emails or other chat systems as it integrates well with other services. We have for example a channel plugged to our Crashlytics service sending me a message every time we have a bug. Really useful to stay on top of things. ----- ### "The Quiet Backbone of How Our Team Actually Works" — 5.0/5 > **saidi** | *6 April 2026* | Animation | Recommendation rating: 7.0/10 > > **Pros**: What I like most about Slack is honestly just how natural it makes communication feel. It doesn't feel like a work tool it feels like texting your team. You ask something, you get an answer, you move on. No drafting a formal email, no waiting a day for a reply, just a quick back and forth that actually keeps things moving. The channels are a big part of that too. Everything has its place — there's a channel for the project, a channel for random stuff, a channel for announcements and nothing gets mixed up. You're not digging through one giant inbox trying to figure out what belongs where. And the integrations are just everywhere. Your notifications from GitHub, your alerts from whatever tool you're using, your standup bot it all just flows into Slack and suddenly you have one place where you actually know what's going on. It just makes the whole team feel closer, even when everyone's working from different places. > > **Cons**: What I liked least is honestly the notifications. Once your team grows and you're in a bunch of channels, it becomes a lot. You're constantly getting pinged and if you're not careful it just kills your focus. You end up either checking Slack every five minutes or missing something important because you muted too much. The search is also not as smooth as it should be. Finding an old message or a file someone shared three weeks ago feels harder than it needs to be. You kind of have to remember exactly what was said to track it down, which defeats the purpose. And the free plan has that message history limit which is genuinely frustrating. You go back to find something from a few months ago and it's just gone. For small teams or startups watching their budget, that feels like a pretty big thing to lock behind a paywall. None of it is enough to walk away from it, but you do feel the friction after a while. > > lack has been one of those tools that just quietly becomes essential. You don't really make a big decision to rely on it it just kind of happens because it works. The overall experience has been really positive. It sped up how we communicate, made it easier to stay on top of what's happening across the team, and honestly just made work feel a bit less formal and more human. Instead of everything being this rigid back and forth over email, conversations happen naturally and things get resolved faster. There are rough edges here and there the notifications can get out of hand and the pricing stings a little as you scale but when you zoom out, the impact it has on how a team functions together is hard to argue with. It's one of those tools where once you've used it properly, going back to anything else feels like a step backwards. For remote or hybrid teams especially, it's pretty close to irreplaceable. ----- ### "Great chat platform for businesses" — 5.0/5 > **David** | *17 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The UI is very easy to navigate and end users usually prefer Slack over many other messaging platforms. The use of public and private channels is very straightforward and easy for users to navigate. Collaboration with external individuals and/or other company workspaces is a great feature and very easy to setup. Licensing structure is pretty simple as well and you have the ability to invite external guests either to a single channel or multiple channels. > > **Cons**: Message history/export for admins is only available on the enterprise or Grid subscription and even when you do get it, it comes as JSON file that you still have to parse through. Slack Connect and 3rd party app integrations are a good feature but can get annoying when the original user account is deactivated which kills any integrations or connections they originally setup. There needs to be a way to transfer that ownership/connection to another user or admin to keep those integrations as is. Admins also can't see or manage private channels which can be annoying. > > Overall Slack is a great messaging platform for businesses. The UI is straightforward and intuitive. Public and private channels for specific projects/groups is a great feature and easy for end users to navigate. The huddle feature is good as well if you need to voice/video call and/or screenshare. The ease and ability to invite external people into your workspace is great as well. Admin reporting and analytics could be slightly improved though. ----- ### "Powerful team communication with an overwhelming UI" — 3.0/5 > **Verified Reviewer** | *30 December 2025* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Slack makes it very easy to communicate with anyone across the organization. Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making. It is also helpful knowing exactly where to go to ask questions or get quick answers. The notification settings can be useful when configured properly and help ensure important messages are not missed. > > **Cons**: The user interface can be challenging to navigate, especially when trying to find past conversations, threads you have commented in, or messages saved for later. It can be difficult to track down specific chats or discussions by date. While some of this functionality may exist, it is not intuitive or easy to discover. Slack can also feel overwhelming due to the constant flow of messages. Without careful customization of channels and notifications, it is easy to become inundated with information. The ease of reaching anyone at any time can also create a sense of urgency around everything, which can make it harder to prioritize what truly needs immediate attention. It requires significant user effort to manage effectively, and the UI could benefit from being more streamlined and user friendly. ----- Page: 1 / 965\ Next: [Next page](https://www.capterra.co.nz/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data