--- description: Learn more about FareHarbor price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FareHarbor Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [FareHarbor](/software/135106/fareharbor) # FareHarbor Canonical: https://www.capterra.co.nz/software/135106/fareharbor Page: 1 / 46\ Next: [Next page](https://www.capterra.co.nz/software/135106/fareharbor?page=2) > Cloud-based booking solution for tour, activity and attraction operators, providing powerful software to sell and manage services. > > Verdict: Rated **4.7/5** by 1127 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FareHarbor? Tour operators, rental companies, boat tours, attractions, trains, ziplines, and farms. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1127 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FareHarbor Holdings - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$0.01 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: The software and suite of marketing services are free for the client. Their only fee is the credit card rate of 1.9% + 30 cents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Canada, Germany, Mexico, Netherlands, New Zealand, Spain, United Kingdom, United States ## Features - Alerts/Notifications - Automated Scheduling - Barcode/Ticket Scanning - Booking Management - Booking Notes - CRM - Calendar Management - Customer Data Management - Customer Support - GDS/OTA Integration - Group Reservations - Mobile Access - Online Booking - Online Payments - Package Creation - Payment Processing - Pricing Management - Promotions Management - Reporting & Statistics - Reserved Seating - Resource Management - SMS Messaging - Vendor Management - Website Integration - Website Management ## Integrations (13 total) - Fotaflo - Google Ads - Google Analytics 360 - Google Calendar - Meta for Business - Olark - Podium - Smartwaiver - Sojern Traveler Platform - Squarespace - Stripe - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Booking Systems](https://www.capterra.co.nz/directory/20032/reservations/software) ## Related Categories - [Ticketing Systems](https://www.capterra.co.nz/directory/30039/ticketing/software) - [Tour Operator Software](https://www.capterra.co.nz/directory/20033/tour-operator/software) - [Appointment Scheduling Software](https://www.capterra.co.nz/directory/30757/appointment-scheduling/software) - [Online Booking Systems](https://www.capterra.co.nz/directory/20032/reservations/software) - [Visitor Management Software](https://www.capterra.co.nz/directory/10020/visitor-management/software) ## Alternatives 1. [Booqable](https://www.capterra.co.nz/software/138689/booqable) — 4.8/5 (1146 reviews) 2. [Hostaway](https://www.capterra.co.nz/software/152433/hostaway) — 4.8/5 (1550 reviews) 3. [Lodgify](https://www.capterra.co.nz/software/131924/lodgify) — 4.5/5 (1289 reviews) 4. [Eventbrite](https://www.capterra.co.nz/software/114949/eventbrite) — 4.6/5 (5774 reviews) 5. [OpenTable](https://www.capterra.co.nz/software/17313/opentable-for-restaurants) — 4.7/5 (1320 reviews) ## Reviews ### "Great software" — 5.0/5 > **Dustin** | *8 May 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: I like how you can do everything in the backend, reports, inventory, taxes. It allows you to look at future bookings and see future sales. > > **Cons**: The training was not the best. But when you do need help the majority of the time there customer service is great. > > Overall the company has been great for us, especially getting us through our growing pains. ----- ### "Better than my previous system" — 5.0/5 > **Usama** | *24 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I am out of time as my coffee has gone ice cold and I have three other tasks left to complete; that is why I will be keeping this short. To my surprise the support team answered back through the chat area. They also seemed very patient with me. I also like that it is mobile friendly so that I can view the calendar while I’m away from my desk. > > **Cons**: Every year I have to contact their customer service department. The reason for this is that there seems to always be some sort of error and/or discrepancy in the numbers. A number of our guests were double charged and I ended having to refund each guest out of my own money. It’s frustrating that you can’t simply transfer someone from one tour of your home to an in depth tour. > > Prior to using this new method I spent most of my days on the phone. With this new program my customers simply press a button and I don’t have to communicate with them at all. Prior to using this new program, viewing a list of which rental boats were available versus those already on the water took much longer than it does currently. The automated emails are sent automatically – I no longer have to send them manually. As far as phone calls at home go, it is nice not to receive multiple calls during the evening for reservation requests. ----- ### "Fareharbor" — 2.0/5 > **Kevin** | *9 March 2026* | Architecture & Planning | Recommendation rating: 5.0/10 > > **Pros**: FareHarbor is very easy to use and makes managing bookings much more organized. The interface is straightforward, which makes it simple to check reservations, update schedules, and keep track of customers without confusion. I also liked how everything is centralized in one place, which saves time compared to juggling multiple systems. Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed. Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations. > > **Cons**: One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than > > My experience with FareHarbor has been frustrating and disappointing. From a user’s perspective, the platform feels inefficient and poorly designed when it comes to respecting people’s time. One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than expected, there isn’t always clear information about what is happening or how long things will take to resolve. That lack of clarity makes it difficult to trust the system, especially when your time and personal plans are involved. What disappointed me the most is how these issues affect real life. Time spent dealing with delays and confusion is time taken away from family, responsibilities, and peace of mind. A platform like this should make things easier, not add extra frustration. FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for users’ time. Until those issues are addressed, it’s hard for me to recommend it to others. ----- ### "Good if you're a big business." — 4.0/5 > **JOSEPH** | *9 April 2025* | Leisure, Travel & Tourism | Recommendation rating: 5.0/10 > > **Pros**: API connectivity. It synced up with a lot of my partners > > **Cons**: Trying to strong arm small businesses who are already being squeezed by Viator. > > A little rough in the beginning but eventually got it working. They were helpful with all setups and tackled any issue quickly. ----- ### "You can find better" — 3.0/5 > **Andrew** | *25 July 2025* | Maritime | Recommendation rating: 0.0/10 > > **Pros**: I can’t say there is anything about FareHarbor that I like. They did pay regularly without problems. > > **Cons**: Customers constantly complained that it was hard to use. Additionally, the Help or Support provided is weak. > > I stopped using FareHarbor after one year due to problems and cost. Customers didn’t like the platform. ----- Page: 1 / 46\ Next: [Next page](https://www.capterra.co.nz/software/135106/fareharbor?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/135106/fareharbor) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data