---
description: Learn more about Agile CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Agile CRM Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Agile CRM](/software/135148/agile-crm)

# Agile CRM

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> Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
> 
> Verdict: Rated **4.1/5** by 524 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Agile CRM?

Small to medium size businesses that require sales, marketing and service automation

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 524 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Agile CRM
- **Location**: HYDERABAD, India
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$8.99
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: FREE (10 Users)&#10;Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) &#10;Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) &#10;Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Campaign Scheduling
- Catalog Management
- Channel Management
- Click Tracking
- Communication Management
- Contact Management
- Customer Database
- Email Management
- Email Tracking
- Engagement Tracking
- Inbox Management
- Interaction Tracking
- Knowledge Management
- Leaderboards
- Marketing Automation
- Mass Texting
- Mobile Optimization
- Multi-Account Management
- Multi-Campaign
- Performance Metrics
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Project Planning/Scheduling
- Project Tracking
- Reporting/Project Tracking
- Sales Activity Management
- Scheduled Messaging
- Self Service Portal
- Sentiment Analysis
- Signature Creation
- Signature Management
- Support Ticket Management
- Task Editing
- Task Management
- Team Management
- Time Tracking
- Time on Site Tracking
- Usage Tracking/Analytics
- User Interaction Tracking

... and 94 more features

## Integrations (34 total)

- Adobe Commerce
- ClickDesk
- CreateForm
- Drupal
- Drupal Commerce
- FreshBooks
- FullContact
- Gravity Forms
- Help Scout
- Joomla
- JoomlaLMS
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business

... and 19 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Gamification Software](https://www.capterra.co.nz/directory/30911/gamification/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Campaign Management Software](https://www.capterra.co.nz/directory/30012/campaign-management/software)
- [Call Tracking Software](https://www.capterra.co.nz/directory/30901/call-tracking/software)

## Alternatives

1. [Jira](https://www.capterra.co.nz/software/19319/jira) — 4.4/5 (15312 reviews)
2. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (5726 reviews)
3. [Clockify](https://www.capterra.co.nz/software/169607/clockify) — 4.8/5 (9235 reviews)
4. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13547 reviews)
5. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23487 reviews)

## Reviews

### "Agile CRM Makes Work Easier for Us" — 5.0/5

> **Carla** | *1 May 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Agile CRM has been a reliable solution for customer relationship management.&#10;I like the effectiveness of Agile CRM.
> 
> **Cons**: Agile CRM is flawless.&#10;No issues when using Agile CRM.

-----

### "Comprehensive and professional CRM\! Welcome to Agile\!" — 5.0/5

> **Marko** | *6 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Probably one of the best affordable CRM solutions. Agile CRM is 100% secure, as everything is feature rich and well packed. We had our small teams collaborating effectively and the costs were reduced. The points that Agile CRM recahes are untouchable: retrospectives for example. Unique and absolutely CRM that we will use a a paid version - yes, it is that great.&#10;Customer support is amazing amd we had queries sorted in less than 24hrs. All tasks sorted and we actually made profit using it, unparalleled task management being the top feature.
> 
> **Cons**: Not many aspects, beside a relatively steep learning curve (for non tech people) but the knowledge bade is comprehensive and customer support really useful.
> 
> We had an amazing experience, for the past 4 years, we managed to keep track.and keep organised and more importantly focused.on what really matters: segmented and logical information. All thanks to Agile and its features.

-----

### "All‑in‑one CRM with built‑in task and team tools." — 5.0/5

> **Farman** | *27 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Agile CRM combines contact management, lead tracking, and task management, making it easy to tie follow‑ups and activities directly to deals and contacts for a dev-focused company like SoftWeb PK. The value for money is attractive, too, with a free tier for small teams and comparatively low entry pricing on paid plans that add automation and more advanced features.​
> 
> **Cons**: Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when relying on the platform for everyday sales and support.
> 
> Well-configured, Agile CRM centralizes leads, tasks, and collaboration to make sure developers, sales, and support are on the same page regarding client history and next steps to avoid dropped follow-ups and miscommunication. This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools.

-----

### "Useful program with some flaws" — 4.0/5

> **Caleb** | *17 September 2025* | Design | Recommendation rating: 6.0/10
> 
> **Pros**: I liked the ability to have revision control and the ability to have multiple people working on a large assembly at one time, which updates. It does a great job keeping a history of all the tasks and allowing you to go back to an older design.
> 
> **Cons**: It is not a very intuitive program, and it is pretty clunky to use. Once you learn the tricks, it gets better, but there are still a few things that don't make sense. For example, I feel like the ability to check a part in and out without it being on a DFCT seems very strange to me.
> 
> Overall, I am happy with my experience, and it is a useful program. I use it every day, and once you get the hang of the workflow, it is pretty helpful.

-----

### "All-in-one CRM and team collaboration for restaurant strategy teams." — 4.0/5

> **Muadzam** | *19 November 2025* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform. The value for money is strong because its integrated tools streamline operations and make tracking progress easy, thus ensuring alignment across every location.
> 
> **Cons**: Advanced questions see customer support that's a bit slow, and it does take some effort to fully customize task tracking for restaurant operations. New team members require some ramp-up time, especially with the lead management features.
> 
> Agile CRM helped our team organize team tasks and maximize lead tracking, so our strategic initiatives are running much smoother. Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier.

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## Links

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