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What Is FreshBooks?

FreshBooks makes small business invoicing and billing so simple, you'll be amazed at the time you have to focus on doing what you love and how much faster you get paid. Who would have thought invoice software could do that? Try it free for 30 days, no credit card required.

Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

FreshBooks Software - Dashboard
FreshBooks Software - Invoicing
FreshBooks Software - Mobile
FreshBooks Software - Accounting
FreshBooks Software - Integrations

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Reviews of FreshBooks

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Josh
Josh
Owner in US
Verified LinkedIn User
Architecture & Planning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My life was a mess until I started using Freshbooks.

5.0 8 months ago

Comments: When I think about using Quickbooks or Excel I start to have a panic attack. When I think about using Freshbooks I get a refreshing feeling of a calm, relaxing wind.

Pros:

I record my time and expenses and it automates everything else.

Cons:

I don't have any complaints. It just works and seems simple and easy.

Girgis
Jofared in Egypt
Automotive, Self Employed
Used the Software for: 1+ year
Reviewer Source

Jo freah Books

5.0 2 months ago New

Comments: Describe your overall experience with the software, focusing on its impact on your workflow and productivity.
This

Pros:

Highlight features you liked, such as user-friendliness, time-saving capabilities, or effective invoicing.

Cons:

Mention any drawbacks, like pricing concerns or missing features

Phillip
Director of Marketing in Canada
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

It gets the job done

3.0 2 months ago

Comments: It does what you need it to do but it needs some adjustments from the agency side

Pros:

I can easily log client hours and accept invoice payments

Cons:

The reporting and generating invoice features need some work. The easiest way to generate invoice for billable hours is through the time tracker which is annoying.

FreshBooks Response

2 months ago

Hey Phillip, thank you for taking the time to share your review of FreshBooks. For us to best understand the kinds of reports and invoice generation workflows you'd like to see, please reach out to our Support Team via https://www.freshbooks.com/contact ^DM

Claudia
CEO and Founder in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy to set-up and use with good features.

5.0 4 months ago

Comments: I've been using FreshBooks since I started my business over 12 years ago. The support is excellent and it's easy to use. It has cut my accounting time down significantly so I can focus on my business.

Pros:

It's convenient and easy to set up and use.

Cons:

I wish the connection with Stripe was two ways. It can't pull in my income that comes outside of Freshbooks so I have to manually do it.

Carleton
Admin in US
Building Materials, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy and Useful

4.0 2 months ago New

Comments: Freshbooks makes it easy to send estimates and invoices to customers, and that's worth the monthly price.

Pros:

Their estimates make it easy for our company to get quick and confirmed customer-approval on projects.

Cons:

It can be tricky to get the full-overview of my clients, since their database it less about instant-access info and more about long-term historical value. Basically, I'd like them to incorporate better CRM features into the invoicing and accounting.

Ahmed
Director in Morocco
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Invoicing Tool for Time Tracking

4.0 2 months ago New

Comments: FreshBooks adequately meets my needs as a small business

Pros:

Easy invoicing and time tracking Integration with Teamwork project management for detailed time tracking PayPal integration for credit card payments

Cons:

Limited collaboration features with other contractors Increased per-client pricing for those with many one-off clients Difficult-to-use retainer payment feature

Manish
Chartered Accountant in US
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

My first choice for invoicing and expense tracking.

5.0 last month New

Comments: FreshBooks has simplified my financial management, saving me time and headaches. It's helped me stay organized, get paid faster, and keep my freelance business running smoothly.

Pros:

It makes invoicing and expense tracking a breeze. I love the clean interface, the professional-looking invoices, and the ease of generating reports. It's like having a personal accountant in my pocket.

Cons:

It is perfect for freelancers and small businesses, it might not have all the advanced features larger companies require.

Matt
Director in UK
Sports, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Simple, Slick, what you need!

4.0 4 weeks ago New

Comments: REally good experience, Its simple, cleans, leads you through it and directly linked up with our accountants. saved us £

Pros:

REally simple the banking link up are a game changer

Cons:

Is a little limited on the reporting side

Faith
Head of Accounts in Kenya
Computer Software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Invoicing with FreshBooks: look no further!

4.0 2 months ago New

Comments: One of the standout aspects of the FreshBooks user experience is its simplicity and ease of use. The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating invoices, tracking time, and managing expenses. Even those with limited technical expertise can quickly learn to navigate the platform and become productive.

Pros:

The invoicing system, it is straightforward and unique making the invoicing process seamless as the platform allows the user to create professional-looking invoices with just a few clicks, featuring customizable templates, logo integration, and the ability to accept online payments.

Cons:

While FreshBooks does offer integrations with several popular apps and services, the selection is relatively limited compared to some of its competitors. Users who require deep integration with other business tools, such as project management software or point-of-sale systems, may find the integration options to be restrictive.

Bongekile
Teacher in Eswatini
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A must have sofware, easy to use

4.0 last month New

Comments: FreshBooks is easy to use, it has visually appealing interface. Most crucial information in available on the dashboard

Pros:

It is very easy to use and it has a standby customer service.

Cons:

The are a few features missing as compared to similar softwares.

Andrea
Vice President in US
Printing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Freshbooks software

5.0 5 months ago

Pros:

Ease of use, flexibility and the ability to personalize our templates

Cons:

Payment options are limited and the rates are pretty high.

Kelly
Kelly
Social Media Manager in Canada
Verified LinkedIn User
Online Media, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I depend on FreshBooks for my business daily

4.0 last year

Comments: I would describe my overall experience as good. They are always there when I need them. Rarely are there any outages.

Pros:

I like that FreshBooks is easy to use and they are always finding new ways to make doing business easier.

Cons:

I think the Quotes and Estimates area could be a little more detailed. Maybe adding different templates for each type of business.

Ana
Booking Executive in Portugal
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

FreshBooks is a tool to never miss. It gives extra precision in financial management.

5.0 3 months ago

Comments: The best experiences are yet to come they say, but to us, we have already having the best financial management experience with FreshBooks. It provides us with a safe space to work on our financial data without putting them at risks. FreshBooks help us to monitor our cash flow which has allowed us to understand how funds move in and our of the business. Its expenses tracking tools help us ensure no expenditures beyond our budgets.

Pros:

With FreshBooks, it has been extremely easy to get detailed financial reports that help us gauge our financial health. FreshBooks has an inbuilt invoicing tool that help us create professional invoices with ease. It also offers expenses management functions that make it easy for us to track and manage our expenses. FreshBooks security tools has been so efficient at keeping our financial data safe and private.

Cons:

Much to our delight, we have not find anything not likeable in FreshBooks.

Joao
Spinning Instructor in Portugal
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A professional accounting tool that simplify financial management.

5.0 4 months ago

Comments: Managing our financial health has been so easy with FreshBooks. It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation. It also makes it so easy to generate customized invoices to collect monthly payments from our clients.

Pros:

FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients. It has advanced cash flow analysis tools that gives us accurate financial reports to guide us on how to achieve healthy financial position. FreshBooks makes it easy to capture receipts which help us to track our expenses.

Cons:

FreshBooks has not shown us anything bad. There genuinely lacks anything to like least.

Lars
Sales and Strategic Partnership VP in US
Transportation/Trucking/Railroad, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

FreshBooks is all that is needed to perfect financial operations.

5.0 4 months ago

Comments: It has been a very yielding journey getting utilize FreshBooks powerful accounting tools to sort out our financial situation. It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing. FreshBooks gives us accurate financial reports that gives us vision about our financial situation and ways to make it better.

Pros:

FreshBooks has a expenses monitoring function that gives us accurate expenditure insights to help us avoid overspending. It has very powerful data security functions that keeps our financial data very safe and confidential. FreshBooks also provides outstanding financial analytical and reporting tools that makes it easy to evaluate our financial health.

Cons:

Honestly, all that could have gone right with FreshBooks has gone right leaving us with nothing to dislike about it at all.

Charles
Designer in Papua New Guinea
Arts & Crafts, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

My experience with freshbooks

5.0 8 months ago

Comments: I praise freshbooks for it's, simplicity, efficiency and the ability to streamline accounting tasks for small businesses and freelancers.

Pros:

I like FreshBooks for its user-friendly interface and intuitive features, making accounting tasks simple and efficient.

Cons:

It handles complex accounting tasks and consider its pricing structure more transparent compared to other options.

Alex
Alex
Director Of Business Development in US
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

User-friendly software

4.0 4 months ago

Pros:

FreshBooks is an easy-to-use software, I like its user-friendly features and the way its dashboard provides all options is incredible. The payroll services are great and I appreciate its reporting features which allows me to filter the reports. Moreover, it is easy to integrate it with a lot of other products which give us ease to work efficiently.

Cons:

The drag-and-drop feature does not work efficiently. I would suggest its team, add more advancement. Moreover, it is a perfect tool in a reasonable price bracket.

Zandalee
Senior Analyst Programmer in Australia
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

FreshBooks Insight by Zipagan

4.0 3 months ago

Pros:

Automating repetitive accounting tasks is what I like most about FreshBooks.

Cons:

FreshBooks Invoicing App on my iOS has limited features compared to cloud apps.

Verified Reviewer
Verified LinkedIn User
Cosmetics, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

FreshBooks: A User-Friendly Solution for Streamlined Accounting

4.0 6 months ago

Comments: Overall, FreshBooks offers a seamless and efficient accounting experience tailored for small businesses and freelancers. Its intuitive design and automation capabilities streamline financial tasks, improving productivity and accuracy. Despite some cost considerations, the value it provides in terms of time-saving and ease of use makes it a highly recommended tool for managing business finances.

Pros:

FreshBooks excels with its user-friendly interface and comprehensive invoicing features. It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers. The automation of tasks like recurring invoices and late payment reminders saves time. Integration with numerous apps enhances its functionality, making accounting straightforward and efficient.

Cons:

The pricing structure can be a downside, especially for very small businesses or freelancers on a tight budget. Some advanced features require higher-tier plans, limiting access to essential tools for lower-tier users. Additionally, while generally intuitive, certain complex accounting tasks may still necessitate additional support or integration with more robust accounting software.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Fresh books to the max

5.0 7 months ago

Comments: This is a great application and software as well. I don’t have any bad comments about it. It is so nice and it is worth the price.

Pros:

I love it. I love how it works smoothly. It is very useful on my everyday work life. I use it in the morning in the afternoon and in the evening it is part of my every day. Use love how this system works. The software is fast.

Cons:

Nothing everything is OK for me. I find it really good. I hope you also find it perfect for you. It was a very good software.

Md Sazedur
CEO in Bangladesh
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Freshbooks is a user-friendly for my small business.

5.0 4 months ago

Comments: Overall experience was good. It's an awesome products.

Pros:

It’s a cloud-based accounting software designed primarily for small businesses, freelancers, and entrepreneurs. FreshBooks focuses on simplifying tasks such as invoicing, expense tracking, time tracking, and financial reporting. The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place.

Cons:

FreshBooks also emphasizes automation, streamlining recurring tasks like invoice generation, payment reminders, and expense tracking. The mobile app allows users to work from anywhere, maintaining consistency with the desktop experience.

Fanne
CEO and Publishing Editor in Canada
Publishing, Self Employed
Used the Software for: 1+ year
Reviewer Source

Fantastic experience with FreshBooks

5.0 4 months ago

Comments: It makes invoicing and managing finances straightfoward.

Pros:

I like how it has made it easy to use invoicing across multiple currencies. It has also simplified the payroll process for me.

Cons:

Nothing that i disliked while using it, everything was perfect.

Njoki
Njoki
Press Machine Operator in Kenya
Verified LinkedIn User
Printing, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Getting on the horizon of managing finances with FreshBooks.

5.0 last year

Comments: The experience with FreshBooks has been full of all the good things we needed to see in a financial management solution. It allows us to know how we stand in terms of finances which helps us in making decisions on investments, savings and expenditure. FreshBooks also allows us to perform our projects without going beyond the available budgets.

Pros:

Alot of liking of FreshBooks in our organization comes from having a unified platform where we can solve all our financial management problems without the need to jump from one product to the other. FreshBooks sits on a league of its own when it comes to taking control over finances. It makes it easy to visualize how financial resources are bring spent through capturing of every single receipt. Also, it keeps us updated on our financial performance and health by providing very insightful financial reports.

Cons:

Am finding nothing to dislike about FreshBooks. All has been flowing flawlessly and the product has been performing remarkably.

Michael
Owner in US
Entertainment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Awesome invoice and billing system

5.0 11 months ago

Comments: By far the easiest to use
invoicing/billing software ever if you ask me. We're saving time and money because we use Freshbooks. This is one app that I actually recommend to people I know.

Pros:

Freshbooks is extremely user friendly. It's also a high quality product with a lot of good features and personalized settings. Awesome project and time tracking. I like to use the mobile app because we're traveling a lot and still need to use the service. It's easy to open and start working on whenever and wherever I want. I've never lost my work either. It feels like the app actually knows what I need and makes suggestions to help. I love that.

Cons:

We only need the inventory feature for a small portion of our sales so I haven't used it a lot, but I don't think it's as good as others I've used. Specifically inventory tracking.

Alwanga
Alwanga
Editorial Assistant in Kenya
Verified LinkedIn User
Publishing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

FreshBooks, Committed to solve financial management needs.

5.0 last year

Comments: FreshBooks has been our go-to financial management solution and has always proved us that we made the right choice. Financial management is always a big challenge for organizations but with FreshBooks, we were able to have better control on our expenses by tracking and controlling what money comes in and gets out.

Pros:

Generally, FreshBooks has made us love everything about it but moreso, its effectiveness in expenses tracking and financial reporting has been eye-catching to us. FreshBooks also does so well in data and information security keeping all our financial information and data very safe and private to only those with the right authorization. The interface is very intuitive and it is offers an easy but more efficient way of creating and sharing invoices to the clients.

Cons:

There is very little to hate about FreshBooks and for me personally, i have not encountered and issue that i can complain about FreshBooks.