--- description: Learn more about Little Hotelier price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Little Hotelier Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Little Hotelier](/software/144307/little-hotelier) # Little Hotelier Canonical: https://www.capterra.co.nz/software/144307/little-hotelier Page: 1 / 10\ Next: [Next page](https://www.capterra.co.nz/software/144307/little-hotelier?page=2) > The all-in-one platform designed to help small properties drive more bookings, simplify daily tasks, and grow with confidence. > > Verdict: Rated **4.0/5** by 220 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Little Hotelier? Designed and built specifically for small properties like B\&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 220 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteMinder - **Location**: Sydney, NSW, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Available add ons: • Guest Engagement • Website Builder - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Indonesian, Italian, Portuguese, Spanish, Thai - **Available Countries**: Argentina, Australia, Brazil, Canada, Germany, Indonesia, Ireland, Italy, Malaysia, Mexico, New Zealand, Philippines, Portugal, Singapore, Spain, Thailand, United Kingdom, United States ## Features - Activity Dashboard - Booking Management - Booking Notes - CRM - Calendar Management - Channel Analytics - Channel Management - Customer Support - Dynamic Pricing - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Communications - Housekeeping Management - Inventory Control - Inventory Management - Multi-Channel Management - Online Booking - Order Management - Partner Management - Payment Processing - Point of Sale (POS) - Promotions Management - Property Management - Rate Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Room Inventory - Self Check-In/Check-Out - Third-Party Integrations ## Integrations (9 total) - Akia - Duve - GuestTouch - LoungeUp - PayPal - Pricepoint - RoomPriceGenie - Vikey - happyhotel ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.co.nz/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.co.nz/directory/20031/hospitality-property-management/software) - [Vacation Rental Software](https://www.capterra.co.nz/directory/30616/vacation-rental/software) - [Hostel Management Software](https://www.capterra.co.nz/directory/31457/hostel-management/software) - [Online Booking Systems](https://www.capterra.co.nz/directory/20032/reservations/software) - [Hotel Channel Management Systems](https://www.capterra.co.nz/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.nz/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.co.nz/software/131924/lodgify) — 4.5/5 (1282 reviews) 3. [Cloudbeds](https://www.capterra.co.nz/software/158839/cloudbeds) — 4.3/5 (337 reviews) 4. [Guesty](https://www.capterra.co.nz/software/159377/guesty) — 4.4/5 (465 reviews) 5. [Amenitiz](https://www.capterra.co.nz/software/183836/amenitiz) — 4.3/5 (238 reviews) ## Reviews ### "Contract and cancelation fee." — 3.0/5 > **Elizabeth** | *24 February 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: It was good at the beginning. Im small operator so only had two agencies. Worked out my calendar perfectly. > > **Cons**: I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i only had one booking agency. They billed me 14 months payments of $1900.00. The whole experience has been horrid. > > Strict Contract condition and no flexibility for an early cancelation. ----- ### "Good Experience with Little Hotelier" — 5.0/5 > **Suzie** | *6 June 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It's easy to use and I am able to get assistance when I need it. I like having the app on my phone so I can take care of business on the go. > > **Cons**: I wish there was a housekeeping module in Little Hotelier. I am the owner and I also clean the rooms but I also have help at times. I would like to be able to keep track of each of our rooms and when they were cleaned, what still needs to be done, maintenance needed, etc. > > My experience has been good. I do wish I could do more customization on the website without being a developer. ----- ### "I am not happy" — 3.0/5 > **Alessandra** | *8 May 2025* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: I only like the fact that has an APP linked to it and that is relatively cheap. > > **Cons**: I honestly thought it was more useful. there are a lot of things which are not flexible. there is no way of highlighting if a reservation is provisional or confirmed. there is no difference in color between a direct booking, an agent or an OTA. No reminder for payments. > > The people answering the support tab are 99% very nice. I have talked to couple of them, and I always found nice, polite and competent people. Those who had to help with installation, however, were totally inexistent. They convice you to buy it and then they do not follow up at all. They make you feel inadequate as if you are not computer literate you can die\! they make you download give you few hints and you need figure it out yourself. We had no support on how to fix rates, how to understand things and how to continue. We basically had to figure out all by ourselves. ----- ### "Good customer service experience" — 4.0/5 > **Wendy** | *28 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Like some of the additional functionality that you don't get from other PMS systems, esp the Guest Engagement features Customer service response for help has been excellent. > > **Cons**: There are a few small but important things that I can't do that I used to be able to do in my old system. Such as setting viewing preferences for the calendar and being able to set a min age for children > > Good service to get set up with online sessions to take you through the configuration. The pace of the sessions was very quick - ideally I would have liked a little more time to feel really confident about using the system. It did feel like the pace was driven by getting me live and starting to pay. ----- ### "Great experience with \[sensitive content hidden\]" — 5.0/5 > **Anna** | *14 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with my Booking.com rates not displaying correctly. Although it wasn’t easy for me to understand what was causing the problem, \[sensitive content hidden\] from the support team was incredibly helpful and patient. She guided me step by step until the issue was resolved. I also appreciate how the platform connects seamlessly with multiple OTAs, which simplifies rate and availability management once everything is properly set up. > > **Cons**: The platform is not always intuitive, especially when troubleshooting rate issues. It took me a while to understand where the problem was and how it was affecting my Booking.com listings. Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own. Some features could benefit from clearer explanations or built-in guidance. > > My experience with Little Hotelier has been positive overall. While I faced challenges understanding why my rates weren’t displaying correctly on Booking.com, the support—especially from \[sensitive content hidden\]—was excellent. Once the issue was resolved, the platform proved efficient for managing availability and rates across channels. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.nz/software/144307/little-hotelier?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/144307/little-hotelier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data