--- description: Learn more about Salesforce Sales Cloud price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.co.nz/software/61368/salesforce Page: 1 / 752\ Next: [Next page](https://www.capterra.co.nz/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18768 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Sales teams, sales managers, marketing teams, and partner managers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18768 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - AI/Machine Learning - Access Controls/Permissions - Accounting - Auto-Dialer - CRM - CRM Integration - Call Centre Management - Call List Management - Catalog Management - Client Management - Client Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer Profiles - Dashboard - Data Entry - Data Security - Document Management - Email Management - Email Marketing - Engagement Tracking - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Job Scheduling - Knowledge Management - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - Onboarding - Performance Management - Performance Metrics - Pipeline Management - Price Optimisation - Prioritisation - Progress Tracking - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Self Service Portal - Shared Contacts - Task Management - User Management ... and 53 more features ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.co.nz/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.co.nz/directory/31118/revenue-management/software) - [Revenue Recognition Software](https://www.capterra.co.nz/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.co.nz/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5811 reviews) 5. [EngageBay CRM](https://www.capterra.co.nz/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "Salesforce perfect to see ROI" — 3.0/5 > **Duncan** | *12 July 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: For my role, I like how Salesforce allows me to track and meaure the return on my marketing investments > > **Cons**: Salesforce can be a very complicated product to understand and implement into your business. There is a bit of learning curve using saleforce > > Overall, Salesforce is a great solution to a buinsess that wants to connect, track snd measure the impact of their sales to their marketing efforts ----- ### "Powerful CRM" — 4.0/5 > **Alex** | *24 March 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Sales Cloud is a widely regarded CRM for customer relationship management and tracking interactions well > > **Cons**: Pricing is high, which might be a consideration for some businesses > > Great for those who need to manage a large number of contacts ----- ### "Flexible CRM" — 5.0/5 > **Jose** | *13 November 2018* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The solution is built to be "personalised", I chose the word personalise vs customise as I believe that they are two different things. A solution that is built to be personalised allows you to change the view, fields, entries, etc, without having to modify the background code. A customised solution requires changes in code that can result on performance issues. A CRM solution that can be personalised vs customised has the potential to assist an organisation without compromising performance and salesforce being a SaaS solution can grow with the organisation without affecting customer service. > > **Cons**: Not a problem with the solution but the vendor, be selective and wise about the preferred vendor selected to support your platform. Working with the wrong vendor can have serious consequences as your end users may feel that the solution is not adequate when it was the vendor who did not implement a good solution in the first place due to lack of requirements understanding or a poor set of skills. > > Overall, great experience, the migration process caused a few headaches but we got there at the end. It is important to have a solid migration plan from your existing on premises or SaaS CRM solution. That will be the key for a successful implementation. ----- ### "Sales force user review" — 4.0/5 > **Miguel J.** | *12 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress > > **Cons**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial > > Overall I'm very happy with the product itself however with better training can get a lot more out of its ----- ### "The good and bad about Salesforce" — 4.0/5 > **Bill** | *5 December 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management. > > **Cons**: If i am being honest the cost..it adds up quick and you have to watch extra fees. It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy > > I think its solid if you have the budget and team to follow the need steps to capture and build the data or accounts ----- Page: 1 / 752\ Next: [Next page](https://www.capterra.co.nz/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data