--- description: Learn more about Kitomba Salon and Spa Software price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kitomba Salon and Spa Software Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Kitomba Salon and Spa Software](/software/91452/kitomba) # Kitomba Salon and Spa Software Canonical: https://www.capterra.co.nz/software/91452/kitomba Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/91452/kitomba?page=2) > Kitomba Salon and Spa Software has been helping salons, spas, and clinics achieve success for over 20 years. > > Verdict: Rated **4.4/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kitomba Salon and Spa Software? Kitomba is designed for salons, spas, barbershops, and clinics. With specialised features and free support, Kitomba helps simplify operations so you can grow your salon business with confidence. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 80 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Kitomba - **Location**: Wellington, New Zealand - **Founded**: 2002 ## Commercial Context - **Pricing Details**: Kitomba has a variety of packages to suit your salon, spa or clinic. Please leave your details on the contact form and a Kitomba expert will be in touch with you. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand, United States ## Features - Access Controls/Permissions - Accounting - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Client Database - Client Management - Confirmations/Reminders - Credit Card Processing - Customer Database - Customisable Branding - Customisable Forms - Electronic Payments - Email Marketing - Employee Management - Faculty/Staff Management - For Medical Spas - For Salons and Spas - Gift Card Management - Inventory Management - Loyalty Program - Marketing Automation - Mobile Access - Multi-Location - Online Booking - Online Payments - Payment Processing - Payroll & Commissions - Payroll Management - Performance Metrics - Point of Sale (POS) - Real-time Scheduling - Recurring Appointments - Reminders - Reporting & Statistics - Scheduling - Task Management - Time & Expense Tracking - Vendor Management - Website Integration ## Integrations (4 total) - Mailchimp - PayPal - Vish - Xero ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Salon Software](https://www.capterra.co.nz/directory/30028/salon/software) ## Related Categories - [Salon Software](https://www.capterra.co.nz/directory/30028/salon/software) - [Spa Software](https://www.capterra.co.nz/directory/30782/spa/software) - [Scheduling Software](https://www.capterra.co.nz/directory/30087/scheduling/software) - [Business Management Software](https://www.capterra.co.nz/directory/30532/business-management/software) - [Medical Spa Software](https://www.capterra.co.nz/directory/30582/medical-spa/software) ## Alternatives 1. [DaySmart Salon](https://www.capterra.co.nz/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 2. [Mangomint](https://www.capterra.co.nz/software/187593/mangomint) — 4.9/5 (300 reviews) 3. [GlossGenius](https://www.capterra.co.nz/software/174830/glossgenius) — 4.8/5 (348 reviews) 4. [Aura Salonware](https://www.capterra.co.nz/software/181855/salonos) — 4.6/5 (83 reviews) 5. [Vagaro](https://www.capterra.co.nz/software/153752/vagaro) — 4.7/5 (3505 reviews) ## Reviews ### "Happy user" — 5.0/5 > **Brooke** | *19 December 2024* | Cosmetics | Recommendation rating: 3.0/10 > > **Pros**: Easy to use, clear functional layouts, able to be colour coded for services, easy and clear to keep clients records up to date, and good options of reports available > > **Cons**: Occasionally would set back to a default setting and took some to restore our settings. This is very minor con. > > Great, best product that I have used in my hairdressing career. ----- ### "Excellent customer service" — 5.0/5 > **Sandy** | *8 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Customer support is amazing. They were fast and efficient in helping with a salon take over and stayed late to make sure things were transferred after 8pm. Above and beyond customer service > > **Cons**: It would be easier if there was an app for our phone, this would be more efficient than using the web browser > > AAA++ I am very happy with the oval service I received from and the products, it was easy for me to transition as the new Salon owner ----- ### "Kitomba’s the only way to go" — 5.0/5 > **Mel** | *8 December 2024* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, lots of features, great storage of client history, txt and rebooking easy. > > **Cons**: The price. When I went out independently it was too expensive to continue to use for my small schedule. > > Kitomba was the first salon software I used. It was fantastic. Very easy to use, lots of features to help with workflow and meeting KPIs. ----- ### "Helpful to a newbie" — 4.0/5 > **Colleen** | *7 January 2026* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: As a receptionist I find the Kitomba support staff outstanding. The team are always helpful and patient especially while I was new to Kitomba. None of my questions were too silly and the explanations were always helpful. Changing, moving, cancelling appointments is all really straighforward. > > **Cons**: The restriction on changing the reminder template. Would like to personalise it a bit more than currently seem to be able to do. > > My personal experience has been really good. I have not used a software booking system like this before and found it really easy to pick up. Thanks Kitomba ----- ### "Kitomba 1 star" — 1.0/5 > **Luke** | *17 February 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Most software platforms offer the same functionality Kitomba is easy to use and reliable but that’s it. It’s multi site is good to use but tired and needs a facelift > > **Cons**: Lack of development they are 5 years behind and always playing catch up. Lack of investment in bringing new ideas and tech to that is standard on other platforms Kitomba pay was a disaster equipment didn’t work (in any location) caused massive issues and they didn’t do anything about it > > Treated me and my business with disdain partnered with less than reputable 3rd party payment providers that provide no oversight for when something goes wrong honestly avoid there are better platforms ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/91452/kitomba?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/91452/kitomba) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data