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About Sling

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Pros:

Customer service is readily available and even friendly in emails.

Cons:

Sometimes it is difficult to shortlist relevant shifts and employees when setting schedules for multiple locations, especially in cases of particular employees working in more than one location.

Sling ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.8/ 10

Sling has an overall rating of <span class="">4.6</span> out 5 stars based on <span class="">174</span> user reviews on Capterra.

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Filter reviews (174)

Radomir
Radomir
Lead o Global Service Operations Centre in Slovakia
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Using for Global Operations Centre

4.0 4 years ago

Comments: Generally excellent tool to organize and coordinate shifts. Daily use, easy to follow and manage, flexibility and many options.

Pros:

Free version suitable for small team to try and use + availability - flexibility to update in case of more requirements. App + web and notifications... Generally we have not found better product so far for 24/7 operations team.

Cons:

Not really , suits our needs, if you need more reports you have to pay, what is normal and reasonable. Not sure if possible to have few different time zones in one schedule, based on location

LINDA
ED Office and Billing Coordinator in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

ED SLING SCHEDULING

5.0 12 months ago

Comments: It works with a staff of over 50 associates and makes scheduling much simpler with that number of staff. Covering 12- 15 different shifts per day in a 24/7 department.

Pros:

The ease all the staff can enter the dates they want to work, so schedules can be covered. Cuts down on phone calls of management to see who is available for uncovered shits and days.

Cons:

I would like the Staff- Off that day Days to be at the top of the Schedule so the person doing the scheduling would know who not to look for on that shift.

Verified Reviewer
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Alternatives Considered:

Love and Hate Relationship

3.0 3 years ago

Comments: We specifically chose this app because it integrated with Gusto, but the integration does not work well and the payroll report integration with gusto, does not work at all. Customer service is super hard to get hold of, they don't know what is going on, and it has been 3 months and the issue is still not fixed. It was difficult transferring everything over to sling and now we are stuck with them until we can switch over to a new company. Very disappointed with the integration and the lack of support. They have no phone number to call, it is only through a chat, that they take long to respond.

Pros:

Creating, tracking and duplicating shifts works really well

Cons:

Integration with Gusto and customer support.

Ronnie
CEO in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Sling Low, Sweet Chariot

5.0 3 months ago

Comments: I think the best way to describe our experience with Sling is by relaying the following series of events. We were aware that we were losing money due to inefficient scheduling, so much so that our board of directors authorized us to spend $500 for a consultant to come provide us with a better way to operate. While the consultant had some decent ideas, they were not actionable. We decided to try out Sling. Now that we have started using it and upgraded to the premium version, we are spending less annually to have all our scheduling handled by Sling than we paid a consultant for a day's worth of work. The cost of implementing Sling was far, far outweighed by the savings that it brought us.

Pros:

Sling has taken away the need for us to have a dedicated employee spend 15-20 hours a week on employee scheduling. We are a relatively small non-profit, and as such we have multiple employees who routinely have to work outside their specialty/field of expertise in order to keep us afloat. One area that we have consistently had issues with is scheduling and tracking employees and volunteers. With multiple sites and multiple managers, we were losing money because we were doubling up on many shifts. It was not until we implemented Sling that we were able to effectively manage our employees schedule to provide us with the most return on our investment and our customers with the best service.

Cons:

We started out using the free version of Sling. Because we have less than 50 employees, this suited us fine at first, but there were options we did not have access to. We quickly realized that the limitations imposed by the free version could easily be solved by upgrading to the minimally priced premium version.

Chris
Director of Operations in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Agency Scheduling

4.0 last year

Comments: It's a cost effective scheduling dashboard, that I can personally recommend despite the occasional bug. It will help you organize staff and operations with a quickness - transitioning to this system was very easy.

Pros:

Transparent scheduling features, ease of use of the timeclock to report hours, and ability to modify reports through dates, locations, and employees.

Cons:

Customer service usually doesn't have an answer for you - although they are polite - I wish that some of these bugs we encountered were ironed out sooner than later.

Travis
General Manager in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Restaraunt Scheduling

4.0 10 months ago

Comments: Works great as a scheduling system, easy mobile app for employees, shift switches and covering works well.

Pros:

Easy to use, clear color coded positions

Cons:

Labor management tools are lacking, would like to see some sales projection tools

Wyatt
Production Manager in US
Entertainment, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Production manager review for live productions

4.0 last year

Comments: Overall I have a great experience besides from the couple issues I've run into. I use it daily ad it makes it way easier to run a schedule my crews.

Pros:

I really like how easy is is to schedule people, put up available shifts for employees and the reminders so people know to come in to work. It makes my job easier and gives me some peace of mind.

Cons:

I have a couple issues.My least favorite thing is the mobile app, I said before it's just clunky and doesn't feel like a mobile app.I also need a way to view pdf's on the app without it downloading to your phone.And lastly it would make everything so much easier if I could have an hourly rate and a day rate option for employee's.That would solve all my issues and make me love using this scheduling system. I think I could even get some live music venues in the area to use it too because there isnt a program that does all of those things and your system is already really easy to use.

Hunter
Owner in US
Restaurants, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Review

5.0 last year

Comments: Sling has scratched an itch I didn't know I had. It does everything I need it to at a decent price.

Pros:

Great software that ties into my pos. Free for staff makes it even better. Easy to use and easy to teach

Cons:

The only thing I can think to improve would be the ability to look over various saved schedule templates easily.

Toylin
Seasoning Blends in US
Food & Beverages, Self Employed
Used the Software for: 1+ year
Reviewer Source

Sling love

5.0 4 months ago

Comments: I love watching my favorite television shows and streaming

Pros:

Sling is very entertaining allows to to have various streams and choices of shows to watch on the app

Cons:

not much to dislike Sling is a very good app

Michael
Public Safety Manager in US
Public Safety, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

SLING is Top of the Line

5.0 2 months ago

Comments: I have been using SLING for my teams (75+ Staff) scheduling now for several years. It is very user friendly and the few glitches and issues that I have come across do not overpower the usefulness of the program.

Pros:

SLING is a very user friendly system that packs a powerful punch.

Cons:

Sometimes it locks up when trying to make corrections or changes.

Sarah
General Manager in US
Food & Beverages, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Good for what we need!

4.0 2 years ago

Comments: Overall, I'm glad we made the switch from HotSchedules, which is what we used previously. The way that is syncs with Toast POS and payroll is seamless, and it's easy to keep udpated or make changes on the fly. The app sometimes malfunctions, but I anticipate that being upgraded over time.

Pros:

As the person who makes the schedule for ~100 students working as part-time baristas, I like the functionality of making repeating shifts for a certain number of weeks. Color-coded shifts, job titles, and easily specifying tasks lists and job codes, makes for a clean look and clear communication for staff!

Cons:

There are a few things that I look forward to Sling being able to do in the future. One of those is for employees having the capability to offer up portions of their shifts instead of all or nothing. I also wish I could add in templates for specific days of the week (i.e. a "weekends" template and a "weekday" template). When holidays fall on different days of the year, it would be nice to have a specific schedule template saved that can just be applied so that I don't have to manually enter shifts for each of those days.

Rebecca
Owner/Operator in US
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Using Sling changed my life

5.0 3 years ago

Comments: Sling has been absolutely, hands down the best software we have ever adopted. I never feel frustrated with it and it helps save me time and irritations. My employees love it too! Best decision ever!

Pros:

I love how easy it is to create a schedule and see what employees are not available, it makes completing the schedule painless and quick. I also love that you can complete it as non-published then once you are ready publish it to your employees. The notification feature telling employees when you schedule them and then again reminding them they are schedule is fantastic; my employees love that feature also. Being able to use the integrated time clock is also a great feature. There are just so many feature and customizations that it would be an asset for any type of business at any size.

Cons:

I absolutely love this software. The only thing that would be nice to add is the ability for an employee to put their availability in addition to the current feature of unavailability. Because we have many employees who work "as needed" and "very part time" this would save a lot of time on their part on entering information. We could easily see when these "flex" employees would be available to work without them having to put in an excessive amount of unavailable entries as they do now.

Matt
Aquatic Programs Officer in Australia
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best roster software out there

5.0 3 years ago

Comments: The best roster software I have used. It just works. It works for Managers and supervisors, it works for staff.

Pros:

Easy to implement, staff take up was instant, support was as good as I have experienced.

Cons:

Some features need development, but they do not impact the overall experience. Great responses to suggestion for changes to the system.

Dave
Recreation Supervisor in US
Recreational Facilities & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding scheduling app!

5.0 5 months ago

Comments: It's been a real game changer for my small operation. Couldn't be happier!

Pros:

Free scheduling and easy to use, great for my small operation.

Cons:

There's nothing I don't like about Sling!

Hope
General Manager in US
Food & Beverages, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Cuts down on times spent on scheduling

5.0 11 months ago

Pros:

Love the fact that I can look out months out to see who I have off and when. It let's those who are on vacation know what their schedule is without calling the store. We can communicate with our employee's when we have a store meeting, if we have shifts

Cons:

My one and only issue is the cost. As a General Manager of one store, the overall company does not pay to use Sling so I am responsible for the bill. I am sure though, that a company as a whole would not have an issue with the cost.

Leila
National Director in US
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sling will make your life easier.

5.0 last year

Comments: It solved the problem of errors in scheduling, errors in timesheet/ payroll reporting, etc. Staff being able to communicate directly with one another to fill or swap shifts made management's life easier.

Pros:

Everything about this product streamlined what we were already doing in a way that increased productivity and decreased time bleed.

Cons:

It would be nice if it could be integrated easily into my Google suite as well. I still have to download spreadsheets and copy/ paste them into google sheets for my business.

Albert
Admin Dirtector in Mexico
Staffing & Recruiting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

The Most Awesome Review Of The Month (Octagon Work Services)

5.0 last year

Comments: I Love It. If We Get Any Bigger I Have Thought About Partnering With Sling.

Pros:

Sling Makes Employees Clock In. Employees Do Not Like To Clock In But We Can Make Them.

Cons:

Maybe A Few Videos Should Be Made Available If There Aren't Any Already.

Ellen
Controller in US
Restaurants, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Generally pretty good

4.0 last year

Pros:

Messaging features are decent, Tracking is easy to use

Cons:

Blocking and tracking requests for holidays, Requested time off would be nice if you could set alerts or parameters,

nikki
Wellness director in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sling

5.0 last year

Comments: Wonderful tool for communicating with staff

Pros:

Ease of use, availability for all staff, great communication tool so everyone is on the same page.

Cons:

Sometimes difficult to see full months on phone app

Samantha
Manager in UK
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Recent Changes

5.0 last year

Comments: Very good but I need the return of quarterly intervals.

Pros:

I liked that I could record time at each quarter interval. This has been updated recently and is no longer useful to me as we calculate our payroll at each quarter interval. Please bring this functionality back.

Cons:

Not applicable as I like the functionality that I utilise. Please return the quarterly intervals.

Rhea
COO in US
Broadcast Media, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Use Sling For Research.

5.0 2 years ago

Pros:

Sling is a cheap cord cutting alternative. In our field we need to keep up with what is going on in the world. This is a great way to do it.

Cons:

It doesn’t save your place in a show. It makes you find it, again.

Sarah
Freelance content writer in US
Marketing & Advertising, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Sling, shot one outtake the park

5.0 2 years ago

Pros:

Helped me organize my work schedule and keep on better contact with my team. I enjoyed the cohesiveness and that it actually reduced bungling with multiple platforms.

Cons:

I would have liked to have access or options for better privacy and enhanced security features.

William
Captain in US
Security & Investigations, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Ease of use and can work to make scheduling easier.

5.0 2 years ago

Comments: I am managing multiple shifts and when call off happen it is easy to get them covered.

Pros:

It to incorporate the free version into how I manage scheduling a work environment that runs 24/7/365.

Cons:

The free version could have more business functions available, since I cannot use a paid version because my company already has scheduling software that is a nightmare.

Courtney
Manager in US
Government Relations, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sling Software Saved Me So Much Time!

4.0 4 years ago

Comments: I have used Sling for a few years now -- it meets my needs and goes above an beyond for the products it offers to the user. Sling support staff have been responsive to my needs and questions. A Great Product!

Pros:

Above all, I love that Sling has saved me so much time when making the schedule for my employees! Used to take 3-4 hours, now it only takes me approximately 1 hour to create a weekly schedule. Sling is accessible by computer and by mobile application. I love that it has many different colors for the different shifts that I need to create. Love that I can copy and paste shifts.

Cons:

I wish that the mobile application gave me a total count of hours for each employee. When approving an employee to pick up an extra shift, I currently need to go to a computer to see to total count of hours for that individual before I can approve. Wish I could see total count of hours on my phone, so that I can approve when I am initially notified (which is usually an app notification to my phone).

Robert
Owner/Operator in US
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

This one's a GEM!

5.0 4 years ago

Comments: FANTASTIC!

Pros:

Easy to use along with automated schedule reminders for employees is GREAT!

Cons:

"Shift Acceptance" tool should have the flexibility to use it as a "Shift Acknowledged" tool!