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About Heepsy

SaaS solution that helps businesses find and analyze influencers by category, location, followers, engagement, and audience details.

Learn more about Heepsy

Pros:

Easy to use software, user-friendly, and good design.

Cons:

Cost - it’s a considerable amount to pay for me each month.

Heepsy ratings

Average score

Ease of Use
4.7
Customer Service
4.5
Features
4.5
Value for Money
4.5

Likelihood to recommend

8.4/ 10

Heepsy has an overall rating of <span class="">4.5</span> out 5 stars based on <span class="">72</span> user reviews on Capterra.

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Filter reviews (72)

Chinmay
Chinmay
Founder in India
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Interesting Marketplace

5.0 2 years ago

Pros:

Ease of discovering influencers as per the need

Cons:

Filters can get better and coverage of type of influencers can get better.

Gemssy Technologies Response

2 years ago

Hi Chinmay, Thanks for this kind review! :) We're glad you find the platform easy to use when it comes to discovering influencers! I've passed your feedback about filters/types of influencers on to our team so they can have it in mind. Meanwhile, if you have any additional feedback you'd like to share, you can reach me at [email protected]. Thanks for being part of our Moonio community! -Kate from Moonio

Hana
Social Media Leader in Czechia
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Very nice

4.0 2 years ago

Comments: I find it very well. Cheaper than similar tools, and it has all the essential stuff all together- it is a market-place, it is a discovery as well, and you can pay through it. It simplifies all the bureaucratic stuff around Influencer marketing.

Pros:

Moonio is a very helpful tool among others. It was easy to create the campaign and we get many proposals to choose from.

Cons:

It is strong in Spain, other countries are not that well covered.

Gemssy Technologies Response

2 years ago

Hi Hana, Thanks for this nice review! We're glad you find the platform helpful and easy to use, and that you get a lot of proposals! I have passed your feedback about coverage of different countries on to our team. Meanwhile, if you have any other feedback, you can always reach out to me at [email protected]. Thanks for being part of the Moonio community! -Kate from Moonio

Jan
Founder in New Zealand
Cosmetics, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

No refunds ever. Must have 5K+ followers. Disabled basics! :(

1.0 3 months ago

Comments: No refund option, even though I emailed within half hr to let them know I discoverd the platform would not suit our needs. The have a blanket, no refunds policy. Any company that has this type of policy is interested in $ before genuinely serving customers with a great service.
It feels like Heepsy are trying to be bit sneaky about how it makes money - no refunds ever, high commission on payments and basic search filters disabled on a paid plan - the fact that these last 2 aren't disclosed clearly, does not reflect a good customer focused business.

Pros:

Nice, modern interface. easy to use. nice interface

Cons:

After 10 minutes using the service we found that it was not possible to connect influencers with less than 5K. This is not suitable for our approach as we intend to work with creators of all sizes. Basic search filters like age, gender, location are not enabled on a paid $90mth starter plan. 12% commission on payments - this is a super high payment fee.

Mieke
Influencer marketing coordinator in South Africa
Marketing & Advertising, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Tool!

5.0 2 years ago

Pros:

I love that you can search all over, boost your campaigns and connect with users who you would have never found otherwise

Cons:

I would LOVE it if the campaign could be tracked and have a report done on

Gemssy Technologies Response

2 years ago

Hi Mieke, Thanks so much for this nice review. :) We are happy you love the influencer search, the campaign boost, and that you are connecting with influencers you wouldn't have otherwise! That's exactly why we created Moonio. I've passed your feedback about campaign tracking/reporting on to our team. Meanwhile if you want to share any other feedback you can reach me at [email protected]. Thanks for being part of our Moonio community! -Kate from Moonio

Stanislav
Growth Hacker in Poland
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use platform to streamline influencer marketing

5.0 2 years ago

Comments: Before Moonio it took us a lot more time to find influencers. We had to do a lot of manual searching on social networks, then get all their email info, and then email blast or DM them. Now we can search with filters, like on Google, and make contact right on the platform.I am very satisfied from the product

Pros:

The interface is clean and simple and the software is easy to use. I didn't have to do any training or setup, it just worked. I posted my campaign and later that same day I already had proposals.

Cons:

I'd like the ability to have seats on my account so I could share the same account with other team members and keep everything more organized.

Gemssy Technologies Response

2 years ago

Hi Stanislav, Thanks for this kind review! We're glad you find Moonio easy to use and that you got proposals quickly. :) I've passed your feedback about seats on to our team. Thanks for being part of the Moonio community! Kate from Moonio

Matilde
Influencer in Spain
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Easy to use

5.0 2 years ago

Comments: Really great

Pros:

The variety of campaigns and easy to use

Cons:

Some campaings are in the Site for too long, the seem inactives

Gemssy Technologies Response

2 years ago

Hi Matilde, Thanks for this nice review, we are glad you find Moonio easy to use and like the variety of campaigns available. :) I've passed your feedback about inactive campaigns on to our team. Thanks for being part of the Moonio community! -Kate from Moonio

Georgina
Amazing in Spain
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Easy and perfect

5.0 2 years ago

Pros:

The influencers are so good and you can find them so easy.

Cons:

Everything is so good, sometimes the search by city it doesnt work good

Gemssy Technologies Response

2 years ago

Hi Giorgina, Thanks for your lovely review! We're happy you like Moonio and find it easy to use. I've passed along your feedback about city search to our team. Thanks for being part of the Moonio community! -Kate from Moonio

Claudia
Content creator in Spain
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

MOONIO: easy collaborating with brands

5.0 2 years ago

Comments: Very good experience using MOONIO. I find it a very professional platform with a good offer

Pros:

Platform that connects us, content creator, with brands easily. Good quality campaigns and easy communication.

Cons:

I miss that there is no app available, it would make it easier to use on the go

Gemssy Technologies Response

2 years ago

Hi Claudia, Thanks for this nice review! We are glad that you find it easy to connect with brands via our platform, and that you think the campaigns are of good quality! I've passed your feedback about an app on to our development team. You are definitely not the only person who has asked for this ;) Thanks again! Kate from Moonio

Marissa
n/a in US
Cosmetics, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Excellent Site

5.0 2 years ago

Comments: I enjoy the site

Pros:

What I like the most about Moonio is that I can easily navigate the website.

Cons:

What I like lease is that I have reached out to a team member about a question I had and have not heard back yet!

Gemssy Technologies Response

2 years ago

Hi Marissa, Thanks for your kind review! :) We're glad you like Moonio and find it easy to navigate. I'm sorry you had a poor experience with getting a response from our team. Please contact me at [email protected] if you need something, and I will properly route your question/issue. Thanks! Kate from Moonio

Megan
Photographer in South Africa
Photography, Self Employed
Used the Software for: 1-5 months
Reviewer Source

I love MOONIO!

5.0 2 years ago

Comments: Absolutely loving MOONIO so far no problems whatsoever

Pros:

I absolutely love MOONIO! Wide variety of businesses to work with. And great communication from the team

Cons:

Nothing so far it has been really good no issues.

Gemssy Technologies Response

2 years ago

Hi Megan, Thanks for this kind review! :) We're glad you love the platform and have found a good variety of brands to work with. Thanks for being part of the Moonio community! -Kate from Moonio

Ignacio
Influencer in Spain
Cosmetics, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Happy to be in this family

5.0 2 years ago

Pros:

The brands, and the collaborations and how easy is to create content

Cons:

sometimes brands take a long time to answer

Gemssy Technologies Response

2 years ago

Hi Ignacio, Thanks for your nice review! :) We're happy you find the platform useful when it comes to brands, collabs, and content. I will pass your feedback about response time along to our team. We are currently working on improving that for both brands and influencers. Thanks for being part of the Moonio community! Kate from Moonio

Nathan
Content Creator in UK
Textiles, Self Employed
Used the Software for: 1-5 months
Reviewer Source

My review

5.0 2 years ago

Comments: Pretty positive

Pros:

That I can filter the brands that suit my field

Cons:

More collaborations to work from as they’re pretty limited now

Gemssy Technologies Response

2 years ago

Hi Nathan, Thanks for your review! We're glad you like the campaign filters, and I will pass your feedback about wanting more collaborations to our team. Thanks for being part of the Moonio community! :) -Kate from Moonio

Wagner
Digital creator in US
Entertainment, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great platform

5.0 2 years ago

Pros:

Monio is a great platform for us digital creators

Cons:

Sometimes have a very small company’s trying to contact and I don’t like it

Gemssy Technologies Response

2 years ago

Hi Wagner, Thanks for your nice review! :) We're glad you think Moonio is a great platform for content creators! I've passed your feedback on to our team. Thanks for being part of our Moonio community! -Kate from Moonio

Ivan
- in Spain
Computer Networking, Self Employed
Used the Software for: Free Trial
Reviewer Source

The best page for influencers

5.0 2 years ago

Comments: Amazing

Pros:

Moonio helps me a lot to find new brands. I really really like it ☺️

Cons:

Nothing!!! I am super happy with this website.

Gemssy Technologies Response

2 years ago

Hi Ivan, Thanks for your kind review! :) We are so happy you are super happy with Moonio, and that it helps you find new brands to work with. Thanks for being part of our community! -Kate from Moonio

Zoe
Supervisor in South Africa
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
Reviewer Source

Very good!

5.0 2 years ago

Comments: Overall experience is 10/10

Pros:

It really helps one reach out to brands.

Cons:

There’s nothing that I don’t like about the app.

Gemssy Technologies Response

2 years ago

Hi Zoe, Thanks for this review! :) We're glad Moonio helps you connect with brands and that you're having a 10/10 experience!! Thanks for being part of our Moonio community! -Kate from Moonio

Nidia
Footwear Designer in Portugal
Design, Self Employed
Used the Software for: Free Trial
Reviewer Source

Review moonio

5.0 2 years ago

Pros:

i like the variety of the brands and fast response

Cons:

I dont have nothing to say. All is good for me

Gemssy Technologies Response

2 years ago

Hi Nidia, Thanks for this kind review. We're happy you like the variety of brands on the platform and that all is good for you on Moonio. :) Thanks! Team Moonio

Zasembo
Content creator in South Africa
Online Media, Self Employed
Used the Software for: 1-5 months
Reviewer Source

My Moonio review

4.0 2 years ago

Comments: AMAZING! I’ve worked with 2 amazing brands all thanks to Moonio ! 😁

Pros:

That I can click the link and I don’t have to sign in all the time . It’s convenient to say the least 💗

Cons:

That there aren’t many brands on Moonio and that it doesn’t have an actual app .

Gemssy Technologies Response

2 years ago

Hi Zasembo, Thanks for your nice review. We are happy you find the platform convenient and that you're finding amazing brands to work with. :) I've passed your feedback about the app and having more brands on to our development team. Thanks for being part of the Moonio community! -Kate from Moonio

Debbie
Principal in US
Events Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for value

5.0 2 years ago

Pros:

Fast and easy account set up . Great costumer service .

Cons:

nothing to complain about it . But its a required field

Gemssy Technologies Response

2 years ago

Hi Debbie, Thanks for your very kind review! We are glad you find the account easy and fast to set up and that you've had a positive experience with our customer support. :) Thank you for being part of the Moonio community!

Islam
CEO in Egypt
Cosmetics, Self Employed
Used the Software for: Free Trial
Reviewer Source

So happy!

5.0 2 years ago

Pros:

Influencers analysis and campaigns

Cons:

Get more database of influencers

Gemssy Technologies Response

2 years ago

Hi Islam, Thanks for your kind review! :) We are glad you are happy and that you like the analysis and campaigns features! I've passed your feedback along to our team. Thanks for being part of our Moonio community! -Kate from Moonio

Meenu
Founder in UK
Food & Beverages, Self Employed
Used the Software for: Free Trial
Reviewer Source

Easy tool

4.0 2 years ago

Pros:

One easy to use tool for influencer marketing.

Cons:

Perhaps pricing model can be reviewed, though its a good product over all.

Gemssy Technologies Response

2 years ago

Hi Meenu, Thanks for your review! We're glad you find the tool easy to use and overall a good product. :) Would you mind providing more details to me about your feedback on pricing? It looks like you have a creator account, which is always free on Moonio. I'm not sure if you're talking about our pricing model or the fees/products offered by brands. If you want to share more details, you can reach me at [email protected]. Thanks for being part of the Moonio community! -Kate from Moonio

Verified Reviewer
Verified LinkedIn User
Consumer Goods, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Influencers

4.0 2 years ago

Comments: I would recommend the Software, but depending on what Products you promote and what you want.

Pros:

It is a wonderfull idea to get into this New World of Influencers

Cons:

It is difficult to think about what will be the results

Gemssy Technologies Response

2 years ago

Hi there! Thanks for this review. :) We are glad you like the idea of Moonio. I have passed your feedback on to our team, and will also take this moment to say that if you like the platform but need more guidance, our Professional plan includes meetings with a dedicated Customer Success Manager to help you out with managing your campaigns. They can help you estimate results, choose influencers, etc! Anyway, thanks for being part of our Moonio community!

María
Digital Creator in Spain
Online Media, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Is moonio.

5.0 2 years ago

Comments: My overall experience with moonio is gratifying and very good, since I have been able to carry out different collaborations with many brands and all the treatment has been correct and fantastic.

Pros:

What I like most about this software is the great variety of brands and collaborations that are in it. In addition to being able to see how many influencers this brand has collaborated with, it's fantastic.

Cons:

What I like least is that there is no app for iOS of the application, since an app is more comfortable.

Gemssy Technologies Response

2 years ago

Hi María, thank you for this nice review. :) We are glad you have found a nice variety of brands on Moonio, and I will pass your feedback about an IOS app on to our tech team. Thanks for being a part of the Moonio community!

Ander
CEO in Spain
Food & Beverages, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good experience, would recommend

5.0 2 years ago

Comments: Really well, far better than trying to contact influencers by yorself.

Pros:

How easy is it to set up and use. Goes straight to the functions.

Cons:

The chat interface sometimes was confusing and had to go through all the chats to review who responded.

Gemssy Technologies Response

2 years ago

Hi Ander, thank you for this very kind review! :) We are happy you find the software easy to use and straight to the point, and I will pass your feedback about the chat feature on to our team. Thanks for being part of our Moonio community!

Eva María
Teacher in Spain
Education Management, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

An easy way to connect brands and influencers

5.0 2 years ago

Comments: I personally have had a very good experience with Moonio as it is easy to use and offers many opportunities for content creators to collaborate.

Pros:

What I like most without a doubt is that it is an easy way to connect brands and influencers, clearly see the requirements of the campaign and be able to chat and discuss collaboration.

Cons:

Without a doubt, I think that the worst thing about the application is the control over the collaborations themselves, since there are many brands that upload their proposals to the web and then never really contact you, even if they have agreed to collaborate with you.

Gemssy Technologies Response

2 years ago

Hi Eva, thanks so much for this review! We are happy you find Moonio easy to use and that you have had a good experience. :) Thanks for being a part of our Moonio community!

Carla
Creadora de contenido in Spain
Civic & Social Organisation, Self Employed
Used the Software for: Free Trial
Reviewer Source

Happy with the app

5.0 2 years ago

Pros:

you can talk directly to the brands and reach an agreement for yourself

Cons:

there are brands that do not comply (do not send the product) or never reply to you. it would be nice if there was someone controlling these situations

Gemssy Technologies Response

2 years ago

Hi Carla, thanks for this kind review :) We are glad you are happy with Moonio, and I have passed your feedback along to our team. Thanks for being part of our Moonio community!