17 years helping New Zealand businesses
choose better software
About TimeClock Plus
A touchscreen time clock that can be configured with extensions to meet your exact needs as well as a mobile app for clock operations.
We used several budget solutions that didn't work correctly.
Adding missed punches was not intuitive but able to be worked through.
Filter reviews (203)
Usage
Sort by
Filter reviews (203)
Accurate tracking of time in attendance, vacation, sick, and personal time.
Comments: I often work alone in the sales office, and my attendance is verified by the TimeClock Plus punches throughout the day. Very accurate reporting of time in attendance, when working without on-site supervision.
Pros:
I like the self-service feature of TimeClock Plus. All clocked hours are visible over the course of the pay period. Requests for punch adjustments are submitted through the software, as well as requests for use of vacation time, and reporting of sick time used. The software is linked to the workstation IP address, so punches can only be made while in attendance.
Cons:
Occassionally time punches are not logged the first click through. I always double check the daily log to ensure each punch is recorded, and sometimes have to click through a second time. If I get rushed and a punch isn't recorded, the approving manager is able to make adjustments.
Alternatives Considered:
This is a great product
Pros:
This is a great product. The user manual is excellent as well. In over 7 years I have only needed to call tech support once.
Cons:
For our assisted living communities, this has worked excellent.
Buyer Beware - Auto Renewal with 90 day cancellation
Comments: Been on TimeClock for years. There are newer software programs that have a much cleaner interface and integrate with accounting softwares for the same price. Auto renew has a 90 day cancellation. If you don't cancel before the 90 days, you are stuck for another year.
Pros:
It was affordable and customer support was competent
Cons:
Mobile clock in and out was sporadic, field guys complained that at times they couldn't clock in. Had to delete and download the software again. Management interface was cumbersome and software did not integrate into my accounting software.
TCP Response
6 years ago
Hello, We're sorry you had issues with TimeClock Plus. Our cancellation policies are meant to ensure we follow strict compliance with employee data retention policies and can put actions in motion to prevent the processing of personal data beyond the contract expiration. With that said, we would encourage you to speak to a Sales Manager about terminating your agreement without penalty. We integrate with 300+ payroll providers, so the combination of us not integrating with your payroll and your trouble with mobile apps causes concerns for us. Unfortunately, this review is anonymous so we cannot reach out. If you can reach out to us and provide more information we'd be happy to help you.
Good Choice
Comments: I enjoy using time clock plus. Would continue for business, and recommend.
Pros:
Easy interface. Cost effective. Automatic updates.
Cons:
Some glitches when updates happened. Quick turn around time to get fixed
Time clock Plus is a major key in the workforce world
Comments: It's been a fantastic experience. I would highly recommend this to anybody any company anyone..
Pros:
How easy it was to navigate not to mention the ability to keep up with my schedule and hours
Cons:
It's a fantastic addition to the workforce world there's nothing I dislike
TimeClock Plus Review
Comments: From a user standpoint, the configurable system to suit our company's needs is something that makes it very efficient, which helps us in increasing our productivity.
Pros:
What I like most about TimeClock Plus is the numerous punching choices and the integrations that we can do.
Cons:
I wouldn't say that TimeClock Plus has any significant downsides for me but I supposed the reporting can still be improved.
Great and easy way to track hours and payroll
Comments: The main benefit is doing away with paper timesheets. This helps greatly, especially with the poor handwriting of some people. . . not to mention the poor math skills.
Pros:
The ease of use is a great pro. Managers catch on quickly. Easy to fix when people forget to clock in and out. The reports are a great asset and being able to narrow things down by job code is a great plus.
Cons:
I cannot figure out how to round the time. This would help greatly. If someone worked 2 hours and 13 minutes, I need it to round, in this case to 2.25 hours. I have gone through the manual and searched through the site and cannot find this as an option. I see it mentioned but no instructions on how to do this.
TimeClock Plus Is great
Comments: Moving to timeclock plus has been a great overall experience. I would recommend this service to anyone.
Pros:
I like that its cloud based. I like that you can configure the software to fit your companies specific needs. I like that you have the options for physical timeclock or web browser timeclock or even mobile app clocks. The customer and technical support is amazing. Timeclock offers web training events to make sure you are knowledgeable on the platform.
Cons:
Learning some of the features can be difficult. It's definitely a learning curve at first but is worth it once you figure it out.
Time saver!
Comments: It’s been a great product that has saved the company time and effort!
Pros:
This was a huge upgrade from using timesheets made in Excel. The reporting features are especially great.
Cons:
I heard the initial set up was kind of a headache. Once it was set up though, it’s been smooth sailing ever since.
Yep, thats a Time Clock.
Comments: It is a good little piece of equipment. It does what it needs to do, even if it has a couple of quirks at the moment. I think the function to view leave requests is great, though I would prefer it not auto pull them up once you attempt to clock in.
Pros:
- Easy to clock in and out. Most of the time. - Ability to see leave request approval/declines is pretty nice. - Sturdy piece of equipment.
Cons:
- Sometimes it lags when you're attempting to clock in for the day. - It has a few bug that should be worked out, such as attempting to punch in too fast after a previous person punches out. I think overtime those will be ironed out.
Amazing software solution designed for time and attendance management
Comments: Overall, this is one of the best software I have used so far
Pros:
I love this software it's accuracy using it's automated time tracking which eliminates the need for manual timekeeping, reducing errors and improving accuracy.
Cons:
I haven't experienced any negativity using this software
Underrated
Comments: Overall I enjoyed it but budget cuts and the price of inflation caused me to let it it go but I would recommend this software to anyone that was needing time clock management it just made things easier
Pros:
It's easy access and the multiple things you have the opportunity to pick or is already incorporated into your own system making the features that more easier and when you can have a software like that it is as if you created it yourself great minds think alike so being said not really a downside to it it a must in your business.
Cons:
The price alot of the features I needed or had to use was either out of my budget and I could not afford it would freeze or act up here and there but add some of the cool features to the lower price side and create better features that is worth paying for.
TimeClock Plus - A Mature Option
Comments: I found the system one of the most difficult of the 68 Software Systems our IT Department supports. The granularity of the Application is extremely complex. The Context Help is well intentioned, but almost impossible to follow, as the multi-instruction Help Bubbles disappear based on Cursor Context. I have had to hover over the Help content I am seeking, use Greenshot to capture a screen grab, then Paste the content into a Word document, repeating the process until I have what I need. Terminology is also confusing.
Pros:
As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful. There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers. When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.
Cons:
The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.
Terrible. Seriously terrible.
Pros:
I like the format of the website and it has many functions, unfortunately not all work as well as they should
Cons:
Customer service is especially terrible. The support team for the most part could not be any worse. Our account rep changed and she has no clue what she is talking about.
TCP Response
6 years ago
We are sorry to hear you had a unfortunate experience, that is certainly not what we typically hear about our services. Our support team works hard to ensure to answer calls in a timely fashion and address any concerns that you may have. For more than 30 years TimeClock Plus has provided unprecedented quality in product and service. We would love the opportunity to escalate your issue and take care of it immediately. Please contact us by phone or email.
Basic way to keep detailed hours of employee timesheets
Comments: This integrated with our practice management software.
Pros:
Easy to use, I was able to setup the basics and import new hires easily into the software. Basic demographics of new employees is put into the system and then they are given a double-digit number to clock in and out of.
Cons:
If the employee has mistake when clocking in or out, we are not able to fix it right away. They need to contact our administrator and then we can make the changes. But this has caused problems because we have an employee who is worried about their hours and we are trying to serve our customers. Basically, if a problem arises when punching in/out it disrupts the current work flow.
TCP Response
7 years ago
Thank you for the review! TimeClock Plus is happy to help you in troubleshooting your problems with fixing employee mistakes when clocking in. It is a simple change in the setup by giving the managers of the employee the correct access to make adjustments to the employee's hours. Please contact our support like at 1-800-223-9300 and they can assist you.
Good
Pros:
It is very user friendly, easy to train new users.
Cons:
When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.
TCP Response
6 years ago
We are happy to hear you appreciate the ease of use our software provides for your employees. We've built TimeClock Plus to incorporate an intuitive user experience and hope you enjoy it. We are however sorry to hear that you've had problems with our Group Hours tool. Our tools are used by 60,000+ customers, so we're confident we can resolve your issue. Please call or email our support team for additional assistance at [email protected], or enter a ticket at https://timeclockplus.force.com/TCPSupport. They can gladly give you tips on how to improve your experience with our Group Hours tool. Thank you for being part of our TimeClock Plus Community.
Easy to use - lots of features
Comments: Saves hours of time in manual entry over the old paper punch
Pros:
Priced very competitively compared to the other big name in time clock software and has handled all of our organizations needs. It keeps up with accruals, vacation, sick, and can also be customized to keep track of specific tasks. We just needed something basic for the ins and outs and vacation/sick and this is perfect, but also gives us the ability to do more if needed. Paired this up with the biometric time clock and we were up and running in a very short amount of time. We are uploading the data into our ERP and it has saved our payroll department hours of time.
Cons:
Nothing really off the top of my head. We are using an excel spreadsheet with a macro to import our data into our ERP, but it works.
Easy Tool for Employees
Comments: My employer uses TimeClock Plus to keep track of everyone in our business. It is a simple way for us to request leave, enter time, and keep track of leave accrued. We went to TimeClock Plus from printed, handwritten spreadsheets. TCP has been a lifesaver!
Pros:
TimeClock Plus makes it super simple for us to enter our time worked as well as keep track of leave earned. It is incredibly user-friendly and I love using it every day.
Cons:
Working mainly from an employee standpoint (rather than a manger or an admin), I have no issues with the program.
TimeClock Plus
Pros:
It integrates with our HCM and Payroll systems seamlessly.
Cons:
It can be a bit clunky for employees to use.
TimeClock Plus is easy to use software, they are great to work with and it integrates with my payroll software.
Comments: I have used TimeClock Plus for years. Just recently we updated the software and they have made some great changes. It is easy to navigate through. I can call anytime with any questions and they help me. I love that it integrates with my payroll software. This was really one of the biggest requests that I had. It really streamlines the payroll process.
Pros:
The system is easy to use and has some great easy ways to track employees. I can see at a glance if people are absent, late or missed a punch. It also integrates with my payroll software which really streamlines the process and removes the margin of data entry errors.
Cons:
It would be great to have some other employee scheduling options rather than just by individual employee.
Makes my job easier!
Comments: For me, keeping employees honest is the biggest piece. Before Time Clock, I know there were employees not reporting absences and not fulfilling their contract hours. It is still a daily struggle to get them to comply, but now I have it on record and they can't get away with it anymore.
Pros:
The software allows for more accountability on the employees end. Tracking hours worked is very important and going from paper to electronic time keeping leaves very little room for error. I couldn't be more pleased with the product.
Cons:
Sometimes can be hard to understand the technology piece of it when setting up, but once everything is in place it pretty much runs itself!
Standard User
Pros:
Tracking hours and reporting PTO , Sick, and Vacation
Cons:
Cost and learning curve. Took a bit to get everyone onboard.
Excellent Software
Comments: An amazing software with extensive knowledge, and a caring real time staff that is always ready to help. Thank you.
Pros:
I like this software because it is user friendly, the Time Clock Plus staff is amazing and very helpful. I get updates all the time and am offered help at every turn. This company goes above and beyond to ensure their product is offering you what you need it to, and that you know how to use it to its fullest extent.
Cons:
Sorry I can't think of one thing. I appreciate you all.
Quick To add Exorbitant Charges
Comments:
Poor. I have been a long time customer (8 years) and we were not deleting old employees. All of a sudden we got a large bill (nearly double) for going over our plan despite the fact these employees were not active.
Time clock Plus were not willing to remove these charges.
Clearly they take their customers for granted. I would not recommend this company.
Pros:
Can be used from remote locations and different job codes can be added.
Cons:
Not easy to add notes to time punches and fairly complicated if all the functionality is not needed.
Timeclock made easy
Comments: Moved from a local version to the cloud several years ago, it cant get any easier, when you export to Quickbooks it done in seconds, i then review the data make any necessary changes and submit my payroll by direct deposit. EASY!
Pros:
I love this cloud based timeclock, it allows all my employees to clock in and out at thier computer, smart phones or tablet. I exports to Quickbooks and works flawlessly. It also give you a place to conduct and store review information. It will do biometric login or simple login. Works great!
Cons:
Well i was going to say if the internet is down your down, however it will allow clok ins and out and when the net comes back it syncs the data.