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About TimeClock Plus

A touchscreen time clock that can be configured with extensions to meet your exact needs as well as a mobile app for clock operations.

Learn more about TimeClock Plus

Pros:

We used several budget solutions that didn't work correctly.

Cons:

Adding missed punches was not intuitive but able to be worked through.

TimeClock Plus ratings

Average score

Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Likelihood to recommend

8.0/ 10

TimeClock Plus has an overall rating of <span class="">4.4</span> out 5 stars based on <span class="">203</span> user reviews on Capterra.

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Filter reviews (203)

Tiffany
Tiffany
Sales Administrator in US
Verified LinkedIn User
Human Resources, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Accurate tracking of time in attendance, vacation, sick, and personal time.

5.0 7 years ago

Comments: I often work alone in the sales office, and my attendance is verified by the TimeClock Plus punches throughout the day. Very accurate reporting of time in attendance, when working without on-site supervision.

Pros:

I like the self-service feature of TimeClock Plus. All clocked hours are visible over the course of the pay period. Requests for punch adjustments are submitted through the software, as well as requests for use of vacation time, and reporting of sick time used. The software is linked to the workstation IP address, so punches can only be made while in attendance.

Cons:

Occassionally time punches are not logged the first click through. I always double check the daily log to ensure each punch is recorded, and sometimes have to click through a second time. If I get rushed and a punch isn't recorded, the approving manager is able to make adjustments.

Drew
Administrator in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

This is a great product

5.0 5 years ago

Pros:

This is a great product. The user manual is excellent as well. In over 7 years I have only needed to call tech support once.

Cons:

For our assisted living communities, this has worked excellent.

Verified Reviewer
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Buyer Beware - Auto Renewal with 90 day cancellation

3.0 6 years ago

Comments: Been on TimeClock for years. There are newer software programs that have a much cleaner interface and integrate with accounting softwares for the same price. Auto renew has a 90 day cancellation. If you don't cancel before the 90 days, you are stuck for another year.

Pros:

It was affordable and customer support was competent

Cons:

Mobile clock in and out was sporadic, field guys complained that at times they couldn't clock in. Had to delete and download the software again. Management interface was cumbersome and software did not integrate into my accounting software.

TCP Response

6 years ago

Hello, We're sorry you had issues with TimeClock Plus. Our cancellation policies are meant to ensure we follow strict compliance with employee data retention policies and can put actions in motion to prevent the processing of personal data beyond the contract expiration. With that said, we would encourage you to speak to a Sales Manager about terminating your agreement without penalty. We integrate with 300+ payroll providers, so the combination of us not integrating with your payroll and your trouble with mobile apps causes concerns for us. Unfortunately, this review is anonymous so we cannot reach out. If you can reach out to us and provide more information we'd be happy to help you.

Ashley
Dental administration in US
Hospital & Health Care, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Good Choice

4.0 4 months ago

Comments: I enjoy using time clock plus. Would continue for business, and recommend.

Pros:

Easy interface. Cost effective. Automatic updates.

Cons:

Some glitches when updates happened. Quick turn around time to get fixed

Amanda
Ceo in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Time clock Plus is a major key in the workforce world

5.0 5 months ago

Comments: It's been a fantastic experience. I would highly recommend this to anybody any company anyone..

Pros:

How easy it was to navigate not to mention the ability to keep up with my schedule and hours

Cons:

It's a fantastic addition to the workforce world there's nothing I dislike

Aries
Customer support in Philippines
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

TimeClock Plus Review

5.0 9 months ago

Comments: From a user standpoint, the configurable system to suit our company's needs is something that makes it very efficient, which helps us in increasing our productivity.

Pros:

What I like most about TimeClock Plus is the numerous punching choices and the integrations that we can do.

Cons:

I wouldn't say that TimeClock Plus has any significant downsides for me but I supposed the reporting can still be improved.

Kimberli
Kimberli
Administrative Coordinator in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great and easy way to track hours and payroll

5.0 6 years ago

Comments: The main benefit is doing away with paper timesheets. This helps greatly, especially with the poor handwriting of some people. . . not to mention the poor math skills.

Pros:

The ease of use is a great pro. Managers catch on quickly. Easy to fix when people forget to clock in and out. The reports are a great asset and being able to narrow things down by job code is a great plus.

Cons:

I cannot figure out how to round the time. This would help greatly. If someone worked 2 hours and 13 minutes, I need it to round, in this case to 2.25 hours. I have gone through the manual and searched through the site and cannot find this as an option. I see it mentioned but no instructions on how to do this.

Justin
Justin
System Administrator in US
Verified LinkedIn User
Wholesale, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

TimeClock Plus Is great

5.0 6 years ago

Comments: Moving to timeclock plus has been a great overall experience. I would recommend this service to anyone.

Pros:

I like that its cloud based. I like that you can configure the software to fit your companies specific needs. I like that you have the options for physical timeclock or web browser timeclock or even mobile app clocks. The customer and technical support is amazing. Timeclock offers web training events to make sure you are knowledgeable on the platform.

Cons:

Learning some of the features can be difficult. It's definitely a learning curve at first but is worth it once you figure it out.

Jen
Jen
Director of PR in US
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Time saver!

5.0 4 years ago

Comments: It’s been a great product that has saved the company time and effort!

Pros:

This was a huge upgrade from using timesheets made in Excel. The reporting features are especially great.

Cons:

I heard the initial set up was kind of a headache. Once it was set up though, it’s been smooth sailing ever since.

Angela
Angela
Police Dispatcher - OIC in US
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Yep, thats a Time Clock.

4.0 6 years ago

Comments: It is a good little piece of equipment. It does what it needs to do, even if it has a couple of quirks at the moment. I think the function to view leave requests is great, though I would prefer it not auto pull them up once you attempt to clock in.

Pros:

- Easy to clock in and out. Most of the time. - Ability to see leave request approval/declines is pretty nice. - Sturdy piece of equipment.

Cons:

- Sometimes it lags when you're attempting to clock in for the day. - It has a few bug that should be worked out, such as attempting to punch in too fast after a previous person punches out. I think overtime those will be ironed out.

Mbonjo
Network Engineer in Cameroon
Computer & Network Security, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing software solution designed for time and attendance management

5.0 2 years ago

Comments: Overall, this is one of the best software I have used so far

Pros:

I love this software it's accuracy using it's automated time tracking which eliminates the need for manual timekeeping, reducing errors and improving accuracy.

Cons:

I haven't experienced any negativity using this software

Verified Reviewer
Verified LinkedIn User
Retail, Self Employed
Used the Software for: Free Trial
Reviewer Source

Underrated

4.0 2 years ago

Comments: Overall I enjoyed it but budget cuts and the price of inflation caused me to let it it go but I would recommend this software to anyone that was needing time clock management it just made things easier

Pros:

It's easy access and the multiple things you have the opportunity to pick or is already incorporated into your own system making the features that more easier and when you can have a software like that it is as if you created it yourself great minds think alike so being said not really a downside to it it a must in your business.

Cons:

The price alot of the features I needed or had to use was either out of my budget and I could not afford it would freeze or act up here and there but add some of the cool features to the lower price side and create better features that is worth paying for.

Greg
Desktop Technician I in US
Gambling & Casinos, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

TimeClock Plus - A Mature Option

4.0 6 years ago

Comments: I found the system one of the most difficult of the 68 Software Systems our IT Department supports. The granularity of the Application is extremely complex. The Context Help is well intentioned, but almost impossible to follow, as the multi-instruction Help Bubbles disappear based on Cursor Context. I have had to hover over the Help content I am seeking, use Greenshot to capture a screen grab, then Paste the content into a Word document, repeating the process until I have what I need. Terminology is also confusing.

Pros:

As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful. There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers. When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.

Cons:

The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Terrible. Seriously terrible.

2.0 6 years ago

Pros:

I like the format of the website and it has many functions, unfortunately not all work as well as they should

Cons:

Customer service is especially terrible. The support team for the most part could not be any worse. Our account rep changed and she has no clue what she is talking about.

TCP Response

6 years ago

We are sorry to hear you had a unfortunate experience, that is certainly not what we typically hear about our services. Our support team works hard to ensure to answer calls in a timely fashion and address any concerns that you may have. For more than 30 years TimeClock Plus has provided unprecedented quality in product and service. We would love the opportunity to escalate your issue and take care of it immediately. Please contact us by phone or email.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Basic way to keep detailed hours of employee timesheets

4.0 7 years ago

Comments: This integrated with our practice management software.

Pros:

Easy to use, I was able to setup the basics and import new hires easily into the software. Basic demographics of new employees is put into the system and then they are given a double-digit number to clock in and out of.

Cons:

If the employee has mistake when clocking in or out, we are not able to fix it right away. They need to contact our administrator and then we can make the changes. But this has caused problems because we have an employee who is worried about their hours and we are trying to serve our customers. Basically, if a problem arises when punching in/out it disrupts the current work flow.

TCP Response

7 years ago

Thank you for the review! TimeClock Plus is happy to help you in troubleshooting your problems with fixing employee mistakes when clocking in. It is a simple change in the setup by giving the managers of the employee the correct access to make adjustments to the employee's hours. Please contact our support like at 1-800-223-9300 and they can assist you.

Verified Reviewer
Verified LinkedIn User
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good

3.0 6 years ago

Pros:

It is very user friendly, easy to train new users.

Cons:

When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.

TCP Response

6 years ago

We are happy to hear you appreciate the ease of use our software provides for your employees. We've built TimeClock Plus to incorporate an intuitive user experience and hope you enjoy it. We are however sorry to hear that you've had problems with our Group Hours tool. Our tools are used by 60,000+ customers, so we're confident we can resolve your issue. Please call or email our support team for additional assistance at [email protected], or enter a ticket at https://timeclockplus.force.com/TCPSupport. They can gladly give you tips on how to improve your experience with our Group Hours tool. Thank you for being part of our TimeClock Plus Community.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Easy to use - lots of features

4.0 6 years ago

Comments: Saves hours of time in manual entry over the old paper punch

Pros:

Priced very competitively compared to the other big name in time clock software and has handled all of our organizations needs. It keeps up with accruals, vacation, sick, and can also be customized to keep track of specific tasks. We just needed something basic for the ins and outs and vacation/sick and this is perfect, but also gives us the ability to do more if needed. Paired this up with the biometric time clock and we were up and running in a very short amount of time. We are uploading the data into our ERP and it has saved our payroll department hours of time.

Cons:

Nothing really off the top of my head. We are using an excel spreadsheet with a macro to import our data into our ERP, but it works.

Verified Reviewer
Verified LinkedIn User
Higher Education, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy Tool for Employees

5.0 6 years ago

Comments: My employer uses TimeClock Plus to keep track of everyone in our business. It is a simple way for us to request leave, enter time, and keep track of leave accrued. We went to TimeClock Plus from printed, handwritten spreadsheets. TCP has been a lifesaver!

Pros:

TimeClock Plus makes it super simple for us to enter our time worked as well as keep track of leave earned. It is incredibly user-friendly and I love using it every day.

Cons:

Working mainly from an employee standpoint (rather than a manger or an admin), I have no issues with the program.

Verified Reviewer
Verified LinkedIn User
Education Management, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

TimeClock Plus

4.0 3 years ago

Pros:

It integrates with our HCM and Payroll systems seamlessly.

Cons:

It can be a bit clunky for employees to use.

Joan
Office Administrator in US
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

TimeClock Plus is easy to use software, they are great to work with and it integrates with my payroll software.

4.0 7 years ago

Comments: I have used TimeClock Plus for years. Just recently we updated the software and they have made some great changes. It is easy to navigate through. I can call anytime with any questions and they help me. I love that it integrates with my payroll software. This was really one of the biggest requests that I had. It really streamlines the payroll process.

Pros:

The system is easy to use and has some great easy ways to track employees. I can see at a glance if people are absent, late or missed a punch. It also integrates with my payroll software which really streamlines the process and removes the margin of data entry errors.

Cons:

It would be great to have some other employee scheduling options rather than just by individual employee.

Shelly
Benefits Coordinator in US
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Makes my job easier!

5.0 6 years ago

Comments: For me, keeping employees honest is the biggest piece. Before Time Clock, I know there were employees not reporting absences and not fulfilling their contract hours. It is still a daily struggle to get them to comply, but now I have it on record and they can't get away with it anymore.

Pros:

The software allows for more accountability on the employees end. Tracking hours worked is very important and going from paper to electronic time keeping leaves very little room for error. I couldn't be more pleased with the product.

Cons:

Sometimes can be hard to understand the technology piece of it when setting up, but once everything is in place it pretty much runs itself!

Paul
GM in US
Security & Investigations, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Standard User

5.0 3 years ago

Pros:

Tracking hours and reporting PTO , Sick, and Vacation

Cons:

Cost and learning curve. Took a bit to get everyone onboard.

Patti
Controller in US
Airlines/Aviation, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Software

5.0 6 years ago

Comments: An amazing software with extensive knowledge, and a caring real time staff that is always ready to help. Thank you.

Pros:

I like this software because it is user friendly, the Time Clock Plus staff is amazing and very helpful. I get updates all the time and am offered help at every turn. This company goes above and beyond to ensure their product is offering you what you need it to, and that you know how to use it to its fullest extent.

Cons:

Sorry I can't think of one thing. I appreciate you all.

Mike
Owner in US
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Quick To add Exorbitant Charges

3.0 5 years ago

Comments: Poor. I have been a long time customer (8 years) and we were not deleting old employees. All of a sudden we got a large bill (nearly double) for going over our plan despite the fact these employees were not active.
Time clock Plus were not willing to remove these charges.
Clearly they take their customers for granted. I would not recommend this company.

Pros:

Can be used from remote locations and different job codes can be added.

Cons:

Not easy to add notes to time punches and fairly complicated if all the functionality is not needed.

Larry
President in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Timeclock made easy

4.0 6 years ago

Comments: Moved from a local version to the cloud several years ago, it cant get any easier, when you export to Quickbooks it done in seconds, i then review the data make any necessary changes and submit my payroll by direct deposit. EASY!

Pros:

I love this cloud based timeclock, it allows all my employees to clock in and out at thier computer, smart phones or tablet. I exports to Quickbooks and works flawlessly. It also give you a place to conduct and store review information. It will do biometric login or simple login. Works great!

Cons:

Well i was going to say if the internet is down your down, however it will allow clok ins and out and when the net comes back it syncs the data.