Webex Suite Reviews

Webex Suite: Powerful but with Room for Improvement

Pros:

The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings and messaging to calling and webinars. The quality of video and audio, absolutely top-notch, will leave you without any halts even during low-bandwidth situations. Indeed, such features as real-time transcription, background noise cancellation, and AI-driven insights make each and every meeting more productive and less stressful. This includes virtual backgrounds, breakout rooms, and in-meeting reactions. It is quite user-friendly and works rather great across devices on desktop, mobile, or even tablets. Analytics and reporting features also enable tracking of meeting performance, which is also very useful for team leads.

Cons:

While Webex Suite enjoys many great features, there are some things where it fell short. First of all, the user interface, although functional, is tired-looking and not as intuitively designed as other platforms. In certain areas, such as scheduling meetings or sending offers for breakout rooms, it can take up too much time. The experience on the mobile app is less refined than that of the desktop; features are also harder to access, and the performance could be spotty at times. For a small team, such drawbacks could make the price more on the steeper side.

A fast, encrypted and hassle-free app for meeting colleagues.

Comments: End customers do not have to download the application, they can also use it through a browser.

Pros:

The application works very fast, the connection is encrypted and there are no interruptions.

Cons:

Fewer in-app chat options compared to other products.

Inferior to Microsoft Teams

Comments: Pretty bad. I only use it because it's the main meeting product at my client, but I would always prefer Microsoft Teams.

Pros:

The fact that you can have a 'personal space' that people can join. That is a nice touch.

Cons:

Everything else. Sound quality is bad, I can't mute other people, it doesn't automatically grab my system mic and webcam.

Webex Suite Has Excellent Features and Capabilities

Comments: My overall experience with Webex Suite is incredible. It has been an easy to use tool.

Pros:

This is an impressive and easy to use solution that boosts unified communications. I like the powerful capabilities of Webex Suite. Webex Suite enhances collaboration at our workplace.

Cons:

I have zero dislikes for Webex Suite. Webex Suite makes collaboration and communications easier for us.

Webex Suite: Iconic, Robusta and Full-featured Call Center Software

Comments: Corporate meetings have been smooth and straightforward to handle with Webex Suite.

Pros:

Webex Suite is the most robust call center platform which I have ever used. I like how it unify webinar, calling, messaging, whiteboarding, BIM and VC in one central location.

Cons:

I have over six years of experience with WS and it suits my needs without posing any flaw.

Webex has all the capabilities you could desire!

Comments: Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality. It’s packed with robust tools for managing large meetings, training sessions, and projects, but its complexity and pricing might be overkill for small teams or occasional users. Overall, we are very satisfied!

Pros:

We feel Webex’s video and audio quality is among the best. Even in lower bandwidth environments, Webex offers clear audio, minimized lag, and a generally stable connection. Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together. Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and brainstorming sessions.

Cons:

Webex can demand significant system resources, which can be challenging for users with older devices or low-speed internet. Some users report delays in loading and occasional freezing, especially during video conferencing.

Highly Suggested

Comments: My overall experience has been very user friendly and I would highly suggest anyone especially anyone who has a call center to use Webex

Pros:

Webex has been very reliable and quick to update any glitches in software

Cons:

The only thing I have not liked about Webex is that you cant get a custom ringtone on IOS

Webex a complete, robust and stable web meeting platform

Comments: We use webex for long time, and I don´t have any complaint

Pros:

A very complete, robust and stable webmeeting platform

Cons:

Price, at least the last time I used, the prices were high compared with the competitors

Best for Official meetings

Comments: Overall good tool for official meeting purposes

Pros:

Good for business meeting and on call support, for video meetings picture is crystal clear

Cons:

Some times audio might be reconnecting if net speed is little low

Not great, use Zoom

Comments: Not worth it! Event attendees need to have a familiar experience

Pros:

The video stream is quality...but that's about it

Cons:

Its very co fusing to event attendees because its unfamiliar and has a strange interface

The Organized Meeting Solution

Comments: Webex Suite is organized, and it makes sharing of every desktop suitable. There are amazing scheduling options, very affirmative.

Pros:

Webex Suite has suitable avenues in making virtual meetings, and there are strategic formations that foster video conferencing.

Cons:

Webex Suite makes the information management and meetings successful without problems.

webex best meeting platform

Comments: very good experience I prefer webex rather than zoom or Microsoft teams

Pros:

video conferencing screen sharing control remote desktop with copy/paste feature noise cancellation for background noise and background speech

Cons:

sometimes they change the GUI which make it harder to user/ not very user friendly

HONEST REVIEW

Comments: My overall experience is great with webex as we are using it to do online meetings. overall it is nice.

Pros:

What I like most about Webex Suite is its reliability and smooth performance during meetings. It has clear video and audio quality, and the features like screen sharing and chat make collaboration easy. The user interface is also simple and easy to navigate.

Cons:

What I like least about Webex Suite is that it can sometimes be slow to load, especially on older devices or with a weak internet connection. Also, a few features feel a bit complicated to use or hidden in the interface, which can make it less user-friendly at times.

Slido on webex

Pros:

Webex is a very useful app for meeting allows you to do a conference meeting for more than 200 people or more can share presentations with no interruptions and have a lot of great features

Cons:

That need to download 2 apps one for schedule a meeting and other for join a meeting

scope nd limitation of Webex

Comments: All things considered, Webex is an excellent option for companies searching for a dependable video conferencing system. The capabilities are extensive, the UI is simple to use, and the audio and video quality is superb. The cost is the sole drawback, and for certain businesses, it may be too high.

Pros:

Webex's design is terrible, and its legacy features are hidden behind highly confusing-to-use additional interfaces that strangely worsen the primary UX's design.

Cons:

One of the restrictions of the Webex free edition is the 50-minute meeting maximum. Excessive Resource Usage: On older systems, Webex's high resource consumption may result in freezing or sluggish performance.

Top-Tier Corporate Solution for Audio/Video Meetings and Messaging

Comments: My overall experience has been great. I have managed to interact with many of the great features. The solution performance has been great in terms of reliability even with bandwidth constraints.

Pros:

I loved the seamless integration with email platforms we use in our organization. The interoperability with other conferencing platforms from other vendors e.g Microsoft Teams, Google Meet, or Zoom meeting.

Cons:

Sometimes google calendar meetings did not load correctly.

Call and Chat through WebEx

Comments: WebEx is a good calling tool. I have been using it from past 6 months. And I am happy to use the service from Cisco.

Pros:

WebEx is a very useful user-friendly calling option. I am using this at my workplace. The major part I liked is the interface. It's simple and unique. The messaging is also great and can be used by anyone.

Cons:

It sometimes gets automatically logged out.

Webex - look elsewhere for meeting needs

Comments: My employer uses this method for all virtual meetings, but I would rather utilize other platforms. The interface also requires lots of clicks to to find the task you are trying to complete.

Pros:

The convenience to use Webex messenger, video, and calls.

Cons:

It is not user-friendly and during Webex meetings, it makes a weird and annoying sound when participants enter the room.

Webex review

Pros:

WebEx is a cloud-based suite of collaboration tools that includes features for events, messaging, calling, video conferencing, and customer experience. It is a software-as-a-service (SaaS) solution made available via the Webex Cloud, a communications platform designed with real-time online collaboration in mind.

Cons:

WebEx is a web conferencing platform developed by Cisco. It facilitates online meetings, video conferencing, webinars, and collaboration. Users can connect from various devices, including computers, tablets, and smartphones. WebEx offers features such as screen sharing, file sharing, and real-time chat, making it a versatile tool for remote collaboration and communication. For the latest details, please refer to Cisco's official website or other reliable sources for the most up-to-date information.

Webex helps us connect with the world

Comments: Using Webex for years, I have figured out all the little tricks to making it useful no matter where I am at.

Pros:

The interface is very familiar and easy to use. For both desktop and mobile users it's easy to create and hold meetings anywhere.

Cons:

Sometimes when doing screen sharing, with multiple monitors it can be difficult to select the right thing to share.

Web Suite is complete

Comments: This product is robust, and I never had an issue using it.

Pros:

This product is quite easy to use and perfect for meeting rooms. The net traffic is good to use in transit.

Cons:

Especially, I use and like to make meetings and remote support.

It is our teams everyday program. We are satisfied with it.

Comments: We are using Webex in our daily work in Meta R&D team. Our team works in two different location and we often need prompt online meetings with our colleagues. Since pandemic our meetings with management and different departments almost completely move to an online platform. As we set these meetings we use webex. It is very easy to use. Our whole company use this program. We are happy with it.

Pros:

Webex is a very handy program that allows see all your meetings in one basic page. It is really easy to understand and use. It can be adapted other applications too. You can schedule a meeting at a specific time, or just set up a prompt meeting with your colleagues where you can share your screen and tell them what you are working on.

Cons:

Updates are not automatic. System administrator permission is required. It may be more useful if it is automatic.

Using Webex for internal communications and developing not-in-person meeting closeness.

Comments: Webex facilitated seamless internal communications, fostering a sense of closeness in our remote meetings that mirrored in-person interactions, enhancing teamwork and efficiency across the board.

Pros:

Reliability, fastness, and ease of use. We could have communications with users who need a reliable connection to secure data and avoid unwanted interference.

Cons:

I´ve been happy with this product and have had no issues with it.

Webex for live troubleshooting

Pros:

The Webex app makes it simple to set up a meeting space, share ideas, and provide whiteboard capabilities, authentication, file sharing, and visual controls. All of these features make it easier to communicate while troubleshooting.

Cons:

When using the app in emergency mode, it was extremely slow, there weren't many updates, and making an account wasn't that simple.

Easy tool to manage the calls and meetings

Comments: It is a popular video conferencing tool for our meetings, including webinars and group collaboration.

Pros:

We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool.

Cons:

The design of its mobile app needs to be improved.