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What Is kapptivate?

kapptivate is a software platform for synthetic testing and monitoring of digital experiences across multiple channels. The platform allows users to record and automate tests, monitor services in real-time, analyze quality of service metrics, and build no-code user experiences for mobile apps, websites, APIs, SMS, and USSD. Key features include test automation, anomaly detection, real-time monitoring, customizable alerting, visual analytics.

Who Uses kapptivate?

Ideal for large enterprises in Telecom, Mobile Banking, Insurance, and Retail needing 24/7 intelligent monitoring and automated testing to lighten QA load and ensure optimal digital experiences.

kapptivate Software - Click on "Record" and browse your service. That's it, your test is ready!
kapptivate Software - Fix your bugs faster with detailed, documented test results.
kapptivate Software - Simulate complex multi-channel journeys.
kapptivate Software - Ensure flawless monitoring.
kapptivate Software - Smart alerts: Never miss the ones that really count.

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Reviews of kapptivate

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.6
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
60%
4
40%
erwan
Service Delivery management in France
Insurance, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fully satisfied even after 3 years

5.0 4 months ago

Comments: Support team available quickly and efficiently. They help us mature our E2E strategy. Relationship with our business end-users improve thanks to the Kapptivate results

Pros:

Reliability, no crash for the past 3 years. Visual monitoring very helpfull for support team. Great user experience with the Kapptivate team

Cons:

Need to be a developper to build new monitoring scenario. No versioning but I know it is coming soon.

Hasimbola Tojonirina
Head of IT Operations and Infrastructure in Madagascar
Banking, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

MVola Experience

4.0 3 months ago

Comments: Kapptivate is the eyes for MVola.
Kapptivate help us for migration on testing

Pros:

- Monitoring Visibiity and details. - Facilitate go to Market with details - Dashboard for QOS

Cons:

- Design (take Grafana as inspiration) - Ability to manage device for phone robot (same error coming due to this)

Fabrice
Program Manager sur Orange Money in France
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Orange Innovation (tests automatisés et monitoring d'Orange Money)

5.0 3 months ago

Comments: Kapptivate nous accompagne au plus près depuis 10 ans dans l'évolution et le suivi opérationnel du service Orange Money dans près de 15 pays (majoritairement en Afrique). L'articulation entre la solution de Testing et de Monitoring (dans une même interface) est très intelligente, ergonomique, et a été la raison de sa rapide prise en main par plusieurs centaines d'utilisateurs au fil des années...

Pros:

La double-grande efficacité de la solution sur plusieurs canaux (USSD, smartphones, web API), car sur les 2 volets: le testing automatisé et la supervision active. En 3ème qualité (après KapptiTesting et Monitoring), la qualité de la solution de no-Code KapptiBuild (qui a réussi à couvrir le besoin en services digitaux locaux d'une dizaine de pays Orange Money)

Cons:

Pas d'inconvénients, si ce n'est qu'un support soutenu côté client/intégrateur (ici, nous côté Orange Innovation & filiales pays Orange Money) est recommandé pour bénéficier pleinement des bénéfices qu'offrent les solutions Kapptivate (Testing, Monitoring, la solution No-Code KapptiBuild)

Mamadou Bobo
Responsable Monitoring des services in Guinea
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Orange Guinée

5.0 4 months ago

Comments: Un outil de monitoring hautement disponible et très réactif / proactif

Pros:

La haute disponibilité, Innovation et la flexibilité

Cons:

Le produit ne présente aucune anomalie pour le moment

Yaouba bi
superviseur in Central African Republic
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

kapptivate is good

4.0 4 months ago

Comments: nous sommes tres satisfait du services offert par l'équipe kapptivate

Pros:

la barre de cmd USSD et l'accès a distance des smartphone connecté au robot

Cons:

absences des données et les point blanc souvent remonté par les robot