Order Time Inventory

Order Time - Awesome!

Comments: We are extremely please with the functionality of the program and how it handles our kits, Bill of Materials, assemblies and vendor management. We also utilize Order Time to manage our customer quoting process which ultimately drives data into sales order and work orders. Finally, it drives all the necessary information into our QuickBooks for payable and receivable management - this a complete package!

Pros:

The ability of this program to allow us to build assemblies and kits was our #1 requirement and Order Time does that fabulously. We create a lot of assemblies (Bill of Materials) and this program makes the process easy! Their documentation and customer support has been phenomenal!

Cons:

It's tough to find a "least" topic for Order Time but...may be updating large groups of "items" proves to be a little challenging for us.

Unique Business - OrderTime met the need

Pros:

We have a unique business that ranges from a small e-commerce store to off-the-shelf products, complicated custom products, and a service side of the business. OrderTime was the perfect solution for us to track our inventory without having to sync inventory to QuickBooks Enterprise Desktop. The support team helped us with our complicated setup and integrations, and has patiently helped us with any issues that came up. It has many ways to customize that suit your particular business's needs, and compared to other similar products out there, it's very affordable for the amount features it has. We are very glad we found OrderTime!

Cons:

Learning curve was steep, but we had never managed inventory before so we were starting from scratch. The complexity of what it can do (and our inventory is complex) will allow us to manage the minutia of our items very effectively.

Disaster

Comments: Used it for 3 mo. It never worked properly in that time, reports we were promised would be available never were, support was terrible. Could go on and on. A really bad experience.

Pros:

Did not like anything about it. Maybe the fact that you could custom build reports yourself?

Cons:

Very buggy, outdated interface, integrations did not work consistently, customer service was basically non-existent.

A robust inventory and order management system

Comments: We launched just over a month ago so we have not been using the system that long but we have found it to cover all the bases of order management and fulfillment so far. The integration with Magento and Ship Station makes things more efficient and easier on a daily basis and support is very good overall as their team is knowledgeable and responsive. The only thing I would say to anyone who signs up is to make sure you take full advantage of their onboarding to set it up properly to work for your company (as there are many options and preferences) and to understand the overall process before starting.

Pros:

Order Time is a comprehensive order and inventory management system which syncs to Quickbooks. We have been looking for such a system for a while and it seems to be exactly what we need so far. It also has a light CRM to manage leads and quotes so everything can be done in one place. The support has been really good during the implementation as they are responsive and help you figure things out quickly.

Cons:

Implementing and learning a new system is always a challenge and the learning curve with Order Time is no different. On the bright side, once we do get over the curve, things should be great!

OrderTime is awesome

Comments: can't say enough good things about OrderTime. Great program!

Pros:

ease of use, fabulous helpful staff, works seamlessly with QBO

Cons:

There are always hiccups when switching to new software, but the impact was very minor in this instance. And the NumberCruncher crew prepared us well, in advance.

Best Inventory Software

Pros:

Has all the functionality you can need to set up a business that relies on manufacturing.

Cons:

Takes time to customize to our needs and there is the occasional bug.

Useful Event Management Platform

Pros:

The program has all the information in matters inventory management, and every order is well certified.

Cons:

Communications Director is consistent in making orders traceable and manageable.

Secure and Manageable Inventory Constrol Approach

Pros:

Order Time Inventory is accurate in recording stock, and there are functional warehouse managing solutions.

Cons:

Order Time Inventory is a functional approach for inventory management, and no major drawback.

Impressive Inventory Management Approach

Pros:

Order Time has the consolidated ways in making every inventory extension manageable.

Cons:

Order Time has nothing lowering its efficiency in matters inventory.

Best Support system

Pros:

Order Time has help us save a lot of time during the order placement and shipping. Items to be added and customer PO are done in a better way

Cons:

Order Time Inventory management system helps the best in what we need

Try It--We're So Glad We Did!

Comments: Great product with an absolutely amazing level of customer support. These guys will do what it takes to make you successful.

Pros:

It's hard to narrow down to a list all of the features that we use--and we haven't found the sum of them yet. Every day you'll hear our team exclaim, "Oh, wow!" out loud as they find new ways that Order Time has built in to support our operation. It is clearly designed by a somewhat OCD genius in inventory management who will stop at nothing to include every conceivable order- and inventory-management feature you could want.

Cons:

Label printing could be a bit better but it is an area of active work. Unlike other vendors whose technical support staff is outsourced to one country and the development to another, the staff of Order Time is right here in the US and any issues communicated to the technical support staff are relayed directly to the development staff. Answers to upgrade and development questions are usually only a day or two away.

Greensafe Products review

Comments: From the sales team to the set up and the use was nice we have complete support from Order including helping us customize our reports.

Pros:

Was easy to set up integrates with QuickBooks, including showing invoices paid or credits applied.

Cons:

Took a little getting used to and found out for our business it is best to only use their Ship Docs

Order Time works great and is easy to setup and learn

Comments: Order Time simplifies our workflow from receiving orders, purchasing raw materials, producing finished goods, shipping product, invoicing customers, all while documenting the process including lot/serial number tracking.

Pros:

Order Time was easy to integrate with all our existing systems.

Cons:

It is different from what we have used in the past so it took a bit to get used to it.

Order time review

Comments: Overall very happy with order time and working with Keri is wonderful she is super helpful.

Pros:

After learning the difference's from All Orders super simple to use. Time saving and able to work from anywhere.

Cons:

The learning curve from All Orders and issues with BOL.

10 years with Order Time

Pros:

OT software is user friendly. Inventory management is very efficient and integration with QBO works perfectly.

Cons:

Customizing reports could be confusing, but customer support is very helpful and responds quickly.

Wish I would have found this software sooner!

Comments: Only about 3 months into using this software and our team is loving it and all the functionality we didn't have in our previous software. I really like the ability to customize so many layouts, reports, labels, etc our selves with out having someone to do it for us.

Pros:

The software is user friendly, looks professional, has lots of functionality that can be customized to your business needs. Their customer service and onboarding team is great too! I'm so happy we made the swtich!

Cons:

Not much needs improving to be honest. There are a few things that could be improved on in terms of preferences, but they are not important in the grand scheme of things. Order Time allows you to submit program improvement ideas for their development team which is nice.

OrderTIme helped us find our lost products

Comments: Very knowledgeable team and ready for all our random onboarding questions.

Pros:

OrderTime is primarily our source of truth for inventory. With inventory spread out all over multiple online stores we were unable to keep track of our products. Now, with OrderTime we know exactly what we have available for each marketplace.

Cons:

The user interface is pretty basic. However, the simplicity works out better in the end.

OrderTime delivers efficiency and is agile with great customizations

Comments: Excellent!

Pros:

It has a slick UI which is modern and fresh.

Cons:

From an admin perspective possibly some access to the workflows for customization, on the flip slide it's potentially more robust not having such access!

Great ERP Solution!

Pros:

As our Client's Accountant, I've been using OrderTime for almost 2 years now and have always appreciated the support from the OrderTime team. The knowledgebase they created also provides pretty much everything that a user needed to know about the product. I personally like how versatile the reports are. The UI is really great and the support is really awesome.

Cons:

There's still a few (but very minimal) bugs but the support team never fails to resolve them every time I encounter some.

New user

Comments: No sure yet

Pros:

We are just learning this software. I am not in depth enough yet to say I love it. We have been using All Orders that is very customized to us so this will take some getting used to.

Cons:

We are in the process of going through Order Time trying to figure out what is missing from what we are using in All Orders. We don't really like the limited ways of creating forms. Our company has unique products to each customer and the forms make it difficult to add all the information we need.

Order Time

Pros:

Overall, the product is easy to use. There are many articles/links/webinars in the help section to help you navigate through areas in questions plus an excellent support team. Being able to submit the purchase orders directly from the system and keep a log of activity, notes, attachments, etc. with each purchase order. This simplifies things when you have multiple individuals keeping track of purchase orders and helping everyone stay on the same page.

Cons:

There are some features that would be nice to see, like the ability to go to the next item number without having to go through the list items. Serializing for batches with a unique number so you do not have to go into each one.When you are in the reports and need to create your own being able to have access to all the tables regardless of which baseline you start in.

The BEST next step for small businesses

Comments: Overall the experience has been wonderful.
1. The solution provided everything I needed and wanted for the future.
2. At one point, I realized there was something that I needed and yes!, they had it already. Because they come from years of experience in the industry.
3. They are especially responsive to my needs and questions. Very high level of customer service.

Pros:

OrderTime is extremely thorough. In searching for our move from only QuickBooks desktop, I knew what I needed for now and wanted for the future. After researching many, many other solutions, all of them fell short in basic needs in one way or another. Finally I found OrderTime, and it was a great fit. They absolutely met my needs and wants for inventory, sales, and customer management. It was also nice to learn that they were deploying OrderTime as an online version after years of the in house NumberCruncher software. Then, it made sense why they were so good at everything.

Cons:

It is not a complete solution, with accounting, so you still need some type of A/R A/P GL plugin. They are so good at everything else, I want this. But, sometimes you do what you are good at so you can be great at it.

OrderTime Is The Solution You're Looking For

Comments: After researching for several months, our company migrated to OrderTime in Q1 of 2022. We had previously looked into several different options that reportedly work with QBO. The problem was, it’s not until you actually start using these programs that you find out how poorly they work with QBO. We had also taken a look at a multitude of stand-alone ERPs (which we almost moved forward with). Toward the end of our research, one of our consultants recommended that we check out OrderTime. After setting up a demo and a couple of consultations, we decided to move forward with OT and we’ve now been happily using it ever since. In my opinion, OrderTime is THE solution to go with if you’re using QuickBooks. Their support team is amazing, and they actually listen when you suggest something (unlike QB support that we've all dealt with)!! The OT support team truly adds a tremendous amount of value to what you get. Of the 15+ different solutions that we looked into, nobody had the type of support that OrderTime has. Nobody. It doesn’t matter what features a program claims they have, if they don’t provide quality responsive support, I don’t want it. The reality is, that every business will use this type of software in a slightly different way, and having a quality support team available to assist you with learning how to make the software fit your needs is vital to your success. Let OrderTime help you take your business to the next level!!

Pros:

Between the support and feature-set, this product is the solution to inventory and order management when working with QuickBooks.

Cons:

If I were to point out a con, it would be the user interface. Until you learn where everything is, many of the "lists" you need aren't in the most intuitive places. That said, they are constantly improving it, and I have no doubt that it will continue to improve with time.

OT prevents OT

Comments: We have had a pleasant and approving experience with Order Time. We are excited to be done with other products that are less user friendly.

Pros:

The ease in which to use, train, and set up is the best feature.

Cons:

The Work Order creation is more complex for what we do, but it's still easy.

All you need in an Inventory Management Solution

Comments: The support from day one of trialing a Demo of Ordertime has been fantastic, we felt that every obstacle we had, the team found a resolution. 6 months in, we find it easy to navigate, which is always a challenge when moving from software you have used for 20 years, but now we are all very comfortable. Customising reports is easy and you can get most of what you need easily. The ability to integrate is fantastic and we feel like we can grow into the future with Ordertime.

Pros:

The integration with other software is a huge plus for our company, we integrated Ordertime with Quickbooks accounting and a be-spoke app we use in manufacturing. The team of developers worked closely with us to make sure this was all working perfectly. Every obstacle as been overcome.I also like the progressive nature of the company, and their continued updating of features and possibilities.

Cons:

The printing add on - it is extremely difficult to format labels for printing, we barcode and lot track product, and there is no sense to the formatting rules, it was quite frustrating, it is also not very user friendly.Understanding integration errors is tricky in the beginning, what the errors actually mean, again when using a while, you get used to this and learn quickly.