Senta

Great solution for accountant

Pros:

targeted accounting industry and it was userfriendly

Cons:

can be too complicated on specific sections

Senta software

Comments: I use this to manage communication with clients and as a CRM

Pros:

I love the client portal available in this software as well as the amazing support. It is being sold to Iris so I hope the support continues.

Cons:

I dislike the dates and date functions for tasks. It constantly perplexes me and I don't trust that the tasks will be set up correctly (I constantly check)

There's better

Pros:

AML, we got a very high rating on inspection

Cons:

The overall look and feel is 20 years old. It's cumbersome and a lot of the automations dont automate, data goes missing. We've actually gone backwards but using sheets to track stuff because it takes so long in Senta.

Bad experience with Senta

Comments: Not great. After being very apprehensive about taking on new software, I took Senta on as it was highly recommended. I am hoping that my experience was not the norm and I am happy that Senta staff did eventually took notice of my concerns and helped me to cancel the contract.

Pros:

I did not get the support in order to get anything out of the Senta software so am unable to answer this question.

Cons:

I took on the software for practice management software but unfortunately I wasn't able to get the system up and running for my business. The support was lacking and I struggled to get any help or anyone to answer any questions i had. It took me about 4 months to get someone to listen to me and by then I cancelled the contract.